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#11
06-12-2012, 09:42 AM
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[QUOTE=thxforthebp;1002666]After a phone call today with Heritage I am even more frustrated than I was to begin with. I was originally told the item would ship, it didn't. After calling again today I was told that the auction was voided because the item I won was misrepresented in the description. That is true but I wanted it regardless I knew exactly what I was purchasing after stating that and asking more questions was told it was lost. Now I was given two stories have no item, and was left extremely frustrated. The called ended with them saying if the item was located by them after they misplaced it I would be offered it at the sale price, all I can say is when stories contradict each other I should probably walk the other way.
sorry to hear that. did the customer service person have a name? was it n.p. gresham? 
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