Just a Little Concerned About This.....

[Clutch-Hitter]

The point I made about how many people get scammed per year on ebay, and how it's overtly allowed to happen, was my attempt to agree with Steve about how the dollars are more important to them than customers. For me, this is obvious in this current ordeal.

I had a lengthy response in Phil's thread yesterday that I cancelled due to my current thinking, not sure it was how I feel in general. I've been pissed for more than a month now. I've tried to look at this objectively but still can't make sense of making me pay in money, time, hassle, etc.

Steve B, was that a Paypal related thing you mentioned?

Thanks again for all the help

[steve B]

Originally Posted by Clutch-Hitter

The point I made about how many people get scammed per year on ebay, and how it's overtly allowed to happen, was my attempt to agree with Steve about how the dollars are more important to them than customers. For me, this is obvious in this current ordeal.

I had a lengthy response in Phil's thread yesterday that I cancelled due to my current thinking, not sure it was how I feel in general. I've been pissed for more than a month now. I've tried to look at this objectively but still can't make sense of making me pay in money, time, hassle, etc.

Steve B, was that a Paypal related thing you mentioned?

Thanks again for all the help

No, totally unrelated to Paypal or Ebay.

The post I responded to wondered about the lack of business owners who actually cared about their customers as customers. And since I had a recent experience with one who did I figured I'd mention it.

I have no doubt that Paypal/ebay is clueless and buried under convoluted "rules" they need to give the clueless minimum wage drones they hire some guidance.

And sadly while it would be more effective to set the local law and /or the postal inspectors on the seller it will also be difficult to get them interested in looking into it.

Steve B

[carrigansghost]

The minimum wage drones need to be guided by the overprices middle management that is over them. The problem in business today is the middle management and not the "minimum wage clones".

Rawn

[rainier2004]

Originally Posted by steve B

The post I responded to wondered about the lack of business owners who actually cared about their customers as customers. And since I had a recent experience with one who did I figured I'd mention it.
Steve B

Steve B. - I have faith in lots of business owners and even bigger businesses. I questioned ebay/pp CEO's and ethics only, and as Greg and I found out, the written word can imply wrong things here. I know GREAT business owners...that is who I try to conduct my business with.

[steve B]

Originally Posted by rainier2004

Steve B. - I have faith in lots of business owners and even bigger businesses. I questioned ebay/pp CEO's and ethics only, and as Greg and I found out, the written word can imply wrong things here. I know GREAT business owners...that is who I try to conduct my business with.

Ah, my mistake.

The Allen rack guy is still one of the good ones.

Steve B

[bn2cardz]

Originally Posted by steve B

I have no doubt that Paypal/ebay is clueless and buried under convoluted "rules" they need to give the clueless minimum wage drones they hire some guidance.

Steve B

Just out of respect lets leave the name calling of the employees down. We all have jobs that we have/had that we had to do within the confines of the supervisors even when we disagreed with the decisions handed down to us.

I have a family member who works in the Fraud department at Paypal and has been there for a very long time. I have heard complaints from their side about things within Paypal, but also from customers.

[Clutch-Hitter]

Originally Posted by bn2cardz

Just out of respect lets leave the name calling of the employees down. We all have jobs that we have/had that we had to do within the confines of the supervisors even when we disagreed with the decisions handed down to us.

I have a family member who works in the Fraud department at Paypal and has been there for a very long time. I have heard complaints from their side about things within Paypal, but also from customers.

Hey Andy,

First, make no mistake about it; I'm a drone to Paypal the business and have possibly been referred to with name calling and judgements in private by Paypal individuals. So because "drone" is name calling, is it better, worse, or the same to use that word in private versus public? It's impossible individualize the word because it inherently implies the business is comprised of ...., which would be a viewpoint/observation, with any negative aspect directed toward the business. However, it's much easier to pin point me, tag me with the label. Sorry, one would have to be very, very sensitive to individualize that adjective, however mild it is, to himself or herself in this context. Steve did appear to be correctly criticizing the management anyway.

Although you'd only be accepting my word on this, I spoke to everyone, except one female, with respect and kindness. The one female was rude, and I told her so. The other people I spoke to apparently said whatever it took to get off the phone since there were so many things that turned out to be lies. You don't have to know me personally to realize what happened here, so since we're individualizing Paypal workers now, maybe your family member who works in fraud can explain why the felon still has my money? I'm going to call him felon, because he is, until I have my money back. Or at least some insight...you dropped in to criticize in the form of some sort of duty, confronting the bully sort of speak. He was never here, so feel free to enlighten us on the process by which these fraud investigations unfold. Thanks

The few times I heard my wife speaking to them, I wondered how she was managing to be so nice, so that answers that.

Steve B, thank you again for your help in my dealings with both the felon and Paypal, with the latter promising false hopes of protection while continuing to behave contrary to their marketing scheme.

Respectfully

Thanks everybody for the help. I've learned what the word monopoly means.

[steve B]

Originally Posted by bn2cardz

Just out of respect lets leave the name calling of the employees down. We all have jobs that we have/had that we had to do within the confines of the supervisors even when we disagreed with the decisions handed down to us.

I have a family member who works in the Fraud department at Paypal and has been there for a very long time. I have heard complaints from their side about things within Paypal, but also from customers.

I can see your point, but how then to politely describe the people I've been unfortunate enough to deal with the few times I've needed to call either Ebay or Paypal? I'm sure there's a few intelligent dedicated employees there, but I've never talked to any of them.

I've had the same sort of experience, only with less money involved. Promised a lot, nothing delivered.
Had to explain the problem multiple times to multiple people who seemed incapable of even understanding the problem.
Been promised "a $20 credit for the nuisance of being on the phone for over an hour" twice---Still waiting for that.

it is entirely possible that they're stuck with bad rules by bad management, but the impression is they're merely going through the motions and trying to make quota on the number of calls "handled".


Steve B

[CharleyBrown]

I would send an email to guy stating that, unless he rectifies the situation within 24 hours, you will be contacting everybody that lives near him within a 3 block radius to inform them that he is a thief. To make my point clear, I would copy/paste every single person's name, phone #, and address in the email.

It may seem ridiculous, but some people are blatant thieves online, but would hate to be humiliated in their community. Every time that I've been in a similar situation, I've had the money returned to me within the stated time period.

[Tsaiko]

Originally Posted by CharleyBrown

I would send an email to guy stating that, unless he rectifies the situation within 24 hours, you will be contacting everybody that lives near him within a 3 block radius to inform them that he is a thief. To make my point clear, I would copy/paste every single person's name, phone #, and address in the email.

It may seem ridiculous, but some people are blatant thieves online, but would hate to be humiliated in their community. Every time that I've been in a similar situation, I've had the money returned to me within the stated time period.

There's a company that provides this type of service in California.
http://www.alibisnpaybacks.com/

[UOFLfan7]

I can't believe the guy who sent you that card had the guts to post a pic of a real PSA graded card on Ebay, and then send you a completely different card that even says reprint on the back.
Defiently should get your money back, and don't let up. Best of luck to you!

[Clutch-Hitter]

Won the case a few days ago and received a message from Paypal stating they'd refund the money if they could recover it from his account, otherwise they'd place limits on his account.

Just noticed I received a credit to my account for the full amount.

Fellas, I appreciate everything. Thanks Leon.

[HBroll]

Great news! Glad to hear you got a full refund!

[Leon]

Originally Posted by Clutch-Hitter

Won the case a few days ago and received a message from Paypal stating they'd refund the money if they could recover it from his account, otherwise they'd place limits on his account.

Just noticed I received a credit to my account for the full amount.

Fellas, I appreciate everything. Thanks Leon.

Glad it worked out. Paypal can be good even though we hear a lot of bad stuff. Several weeks ago I filed a claim against our old hosting company of Net54baseball, Global Gold Inc. They were too incompetent to do what I paid them to do and I never used their cloud service, yet paid around $1300 for a year of it in advance. A few weeks ago Paypal refunded my full amount to me. The hosting company didn't dispute it at all but still Paypal got my money back when I couldn't. I had already tried contacting the company (in the UK) first and they were completely unresponsive.