Beware Carterscards2006

[painthistorian]

Bottom Line- If card is NOT cracked out by SGC or anyone else, Todd, you can return it...stating that all sales are final is useless in the eyes of paypal or e bay, if you state that there was snot on the case, it is Not as described and e bay will instruct a seller to take the card back as long as you send it back with PROPER signature confirmation or registered. I would advise showing your postal official the card in the holder prior to shipping so the seller cannot state otherwise. Unfortunately, e bay always sides with the buyer, I cannot tell you how ridiculous some of the chargebacks we have received, but we just take the item back, period...better not to have case recorded which hurts a DSR.
If SGC cracked it out, you are out of luck...Best wishes
However, from a moral standpoint, I also bid on that card, it is a great card, you took a shot. We all know a percentage of GAI cards were altered but many were not.

[Sterling Sports Auctions]

One other concern about Carter is Ed's statement:

"Curiously, I once got a second chance offer from this seller about four hours after the auction ended. Needless to say, I didn't take him up on it."

What exactly was he going to sell Ed?

Lee

[teetwoohsix]

If I were the seller of the card, and this situation happened to me, I would ultimately come to the conclusion that this situation could easily be taken care of by accepting the return and refunding the $$. Why?

Because I wouldn't want to leave a customer this dissatisfied- especially if he is willing to spend over 1k on a card. And I am not 100% certain the seller knew it was trimmed, or, meant to scam. I have bought v/g graded GAI cards that I've submitted to SGC and they either A) crossed to same grade or B) got a bump up- so I doubt SGC is just discriminating because of the slab it's in.

So I am in the middle on who is right or wrong, just have an opinion on how it should be handled from here.

Good luck on the outcome Todd- I hope it works out for you.

Sincerely, Clayton

[D. Bergin]

Originally Posted by teetwoohsix

I have bought v/g graded GAI cards that I've submitted to SGC and they either A) crossed to same grade or B) got a bump up- so I doubt SGC is just discriminating because of the slab it's in.


Sincerely, Clayton

Well, I try to stay out of these type of skirmishes, but..............didn't Spence just buy into SGC and bring his own people over?

It's already been revealed in pretty obvious fashion that Spence and his people are in fact discriminating based on what authentication a piece is accompanied by.

GAI apparently has a bad reputation with autographs. It wouldn't shock me if GAI cards become the next target of.............."well if it's in that holder.......it must be bad".


Anyways. My simple take on the matter. If it's still in the holder....refund. If it's not........then don't.

[mdschulze]

I'm one of the ones who said "the customer is always right" (98% of the time), and I conduct business in that manner (for the record, I own 3 businesses and have not bankrupted yet). It's one thing for a customer to ask for a 100% refund for a service that was provided but not for an undamaged, tangible item that was purchased. In this scenario, what does the Seller stand to lose by refunding the Buyer's money? Issue the refund, get your undamaged item back, then offer a "second chance" to the next highest bidder or just relist the item. No harm done and everyone's happy.

Look at the negative exposure the Seller has gotten already just with this thread. I think a business is more likely to suffer financially from negative exposure (such as this) than to issue a refund every now and then. The Seller is not losing money... he can still sell the undamaged card and keep a positive reputation all the same. JMO!

[pgellis]

Originally Posted by mdschulze

I'm one of the ones who said "the customer is always right" (98% of the time), and I conduct business in that manner (for the record, I own 3 businesses and have not bankrupted yet). It's one thing for a customer to ask for a 100% refund for a service that was provided but not for an undamaged, tangible item that was purchased. In this scenario, what does the Seller stand to lose by refunding the Buyer's money? Issue the refund, get your undamaged item back, then offer a "second chance" to the next highest bidder or just relist the item. No harm done and everyone's happy.

Look at the negative exposure the Seller has gotten already just with this thread. I think a business is more likely to suffer financially from negative exposure (such as this) than to issue a refund every now and then. The Seller is not losing money... he can still sell the undamaged card and keep a positive reputation all the same. JMO!

So when is a deal a "done deal"? What if a buyer decides in a couple of weeks that he now needs the $1000 that he spent on a card to pay an unexpected bill. Can't the buyer say, "hey I can just return that card I bought 2 weeks ago for a full refund".

In this case, the buyer bought a GAI graded card in an auction setting for the price that he bid. He received said GAI graded card. End of deal.

[oldjudge]

So if I won a SGC numerically graded card from a Brockelman & Luckey auction and sent the card to PSA (in the SGC holder) and it came back as trimmed, should Leon give me my money back?
anyone?

Absolutely, and I believe that, as upstanding guys, that Scott and Leon would. They would then return the card to the seller (losing only the buyers commission) and the seller would have to take it up with SGC.

[D. Bergin]

Originally Posted by oldjudge

So if I won a SGC numerically graded card from a Brockelman & Luckey auction and sent the card to PSA (in the SGC holder) and it came back as trimmed, should Leon give me my money back?
anyone?

Absolutely, and I believe that, as upstanding guys, that Scott and Leon would. They would then return the card to the seller (losing only the buyers commission) and the seller would have to take it up with SGC.

What if they had already paid the consignor?


They would essentially be on the hook for nearly double what the card initially sold for.


You don't think the consignor is going to put up a fight with B&L after being told they are having a card returned to them in a state different then what was initially sent out..............oh and by the way.......return the check we paid out to you?

[vintagetoppsguy]

I don't know what type of lawyer you are, but if I hire you to represent me in court of law and lose my case, will you refund my money because I am not happy with the outcome? After all, the customer is always right, right?

[pwilk17]

HMMMM - Perhaps an apology is in order. If the new management team at SGC are the same people as in this article (This article is definitely worth a read),

http://www.autographalert.com/news.html

then perhaps SGC is the new be all and end all in card grading. The people in the article are very sure of themselves. Now I do not know for certain that these are the new people running the show at SGC (that is an unconfirmed rumor), however, if they are, this changes everything. If these people say the card is trimmed, then it must be trimmed - look at their vast experience with autographs.

[leaflover]

I agree. If it is still in the holder....Refund! If not still in the holder, then it's a problem.

[teetwoohsix]

Originally Posted by D. Bergin

Well, I try to stay out of these type of skirmishes, but..............didn't Spence just buy into SGC and bring his own people over?

It's already been revealed in pretty obvious fashion that Spence and his people are in fact discriminating based on what authentication a piece is accompanied by.

GAI apparently has a bad reputation with autographs. It wouldn't shock me if GAI cards become the next target of.............."well if it's in that holder.......it must be bad".


Anyways. My simple take on the matter. If it's still in the holder....refund. If it's not........then don't.

Ahhh, great point and one that I overlooked. And I had been reading those threads- just hadn't thought of them when I posted.

I also agree with what you say- if it's still in the holder-refund. If not,....then don't (but at least try to work it out so everyone involved is satisfied * had to add that ).

Sincerely, Clayton

[vintagetoppsguy]

Seems like the OP has a history of backing out of eBay deals...

http://toolhaus.org/cgi-bin/negs?Use...ed+by&ref=home

Edited to add 3 things:
1. I have been an eBay member for 8-1/2 years and have never had a negative (over 2600+ feedback).
2. I have never backed out of an eBay deal and I have bought thousands of items.
3. It makes me wonder how many other deals the OP has backed out of and we'll never know because sellers can no longer leave negative feedback.

[Sterling Sports Auctions]

David, How many times have you left a negative feedback?

One of the big problems with the old Ebay system was that people were afraid to leave negatives for for fear of retaliation, so if you never left any there is a good chance that you never received one.

I have had 2 negatives on ebay that were retalitory from sellers that I had to drop negatives too and were shortly there after gone from ebay (this can no longer happen on ebay).

I would guess that in all your transactions they were all not positive.

If you reread Todd's original post, you will see that a very big issue is the serious lack of communication from Carter, which to me is grounds alone for a negative. The rest of this thread has just blown into this big Monster that doesn't have much to do with the fact the Carter deserves a negative for his communication skills.

I have brought up a similar type of issue with the same results. THe thread just evolves into a thread that has nothing to do with the original posts.

Bottom line to me is if Carter responds there is a very good chance we have no problem and no thread.