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Reload this Page Standard Auction House lost package protocol?
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Old 07-10-2025, 03:43 PM
Aquarian Sports Cards Aquarian Sports Cards is offline
Scott Russell
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Quote:
Originally Posted by perezfan View Post
This is commendable and spot-on. The recipient should not be held hostage during a lengthy review process. The recipient is the only party guaranteed to be free of blame.

The responsibility of a lost/damaged item always lies on either the AH (for poor packaging/protection) or the Shipping service (for losing the parcel and/or their gorilla-like handling of the item).
I'm sure numerous other auctions operate this way, so I don't think it's all that special, but thanks.
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Old 07-10-2025, 04:52 PM
bandrus1 bandrus1 is offline
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Id believe it's pretty standard procedure to require a missing claim be filed and a search be done before paying somebody
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