I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[Peter_Spaeth]

Originally Posted by samosa4u

What was the point of starting this thread and getting people to blabber four pages only to go quiet ??

To solicit advice? I mean it would be great if Russ posted an update, but obviously he has decided or been advised not to.

[russkcpa]

Thanks for all of the messages folks....a special thanks to Peter Spaeth. His last comment was spot on. I can't say a lot at this time other than after MUCH discussion with Fanatics legal department and presentation of all my evidence (and with the threat of legal action against them as the party responsible for delivery) we mutually agreed on a credit (NOT a refund) to my Fanatics account in the amount of the purchase price. I felt that was a good deal for both parties. It saved me the cost and hassle of a civil suit. I'm not sure if Fanatics will go after Fedex and at this point or just eat it and frankly, don't give a shit. The card was decertified by PSA. I'm sure the card is out there either in raw condition or regraded by PSA or BGS. I've stopped trying to look at every card for sale or up for auction to see if it matches mine. From NOW ON I am having all Fedex packages held for pickup. This has been a real eye opening lesson for me and I thank everyone for their helpful comments (especially about experiences with Fedex "signature confirmation" ).
Regards,
Russ

[markf31]

Originally Posted by russkcpa

Thanks for all of the messages folks....a special thanks to Peter Spaeth. His last comment was spot on. I can't say a lot at this time other than after MUCH discussion with Fanatics legal department and presentation of all my evidence (and with the threat of legal action against them as the party responsible for delivery) we mutually agreed on a credit (NOT a refund) to my Fanatics account in the amount of the purchase price. I felt that was a good deal for both parties. It saved me the cost and hassle of a civil suit. I'm not sure if Fanatics will go after Fedex and at this point or just eat it and frankly, don't give a shit. The card was decertified by PSA. I'm sure the card is out there either in raw condition or regraded by PSA or BGS. I've stopped trying to look at every card for sale or up for auction to see if it matches mine. From NOW ON I am having all Fedex packages held for pickup. This has been a real eye opening lesson for me and I thank everyone for their helpful comments (especially about experiences with Fedex "signature confirmation" ).
Regards,
Russ

Russ, glad to hear you fought for and received a resolution you found acceptable. I have almost exclusively used "hold for pickup" for USPS, FedEx, and UPS shipments valued at more than a couple hundred bucks for years now. Maybe it is a little bit of paranoia but for someone who lives in the suburbs of a major city, it's not an inconvenience to use the "hold for pickup" option.

[jchcollins]

Thanks for the update Russ - glad you found a resolution! A cautionary tale, to be sure...

[Peter_Spaeth]

Originally Posted by russkcpa

Thanks for all of the messages folks....a special thanks to Peter Spaeth. His last comment was spot on. I can't say a lot at this time other than after MUCH discussion with Fanatics legal department and presentation of all my evidence (and with the threat of legal action against them as the party responsible for delivery) we mutually agreed on a credit (NOT a refund) to my Fanatics account in the amount of the purchase price. I felt that was a good deal for both parties. It saved me the cost and hassle of a civil suit. I'm not sure if Fanatics will go after Fedex and at this point or just eat it and frankly, don't give a shit. The card was decertified by PSA. I'm sure the card is out there either in raw condition or regraded by PSA or BGS. I've stopped trying to look at every card for sale or up for auction to see if it matches mine. From NOW ON I am having all Fedex packages held for pickup. This has been a real eye opening lesson for me and I thank everyone for their helpful comments (especially about experiences with Fedex "signature confirmation" ).
Regards,
Russ

I'm glad it worked out and that Fanatics stepped up as they were required to, even if it took some work to get there. Not the perfect solution which of course would have been a full refund, but close enough as you did not compromise the amount.

[ruth-gehrig]

At the beginning of Covid I had a five figured package delivered to me via Fed Ex. As an expensive package I paid for direct signature required. Living in an apartment at the time and not knowing whether I would be home at the time I was wondering how they would handle it if not home. They dropped the package and left. No signature(covid reasoning) and no knock. I paid for a service but didn't receive it. Isn't that considered theft??

Also during covid I resold this same item that was sent to me. Took it to FedEx and was asked if I wanted the recipient to sign for it. I asked if I paid for it was the driver going to get a signature. Clerk said something along the lines of being in the middle of covid signatures weren't being obtained. I then asked him why they were even offering a service(and charging for it) when they knew it wasn't going to be done!! I didn't get any satisfactory reply. That urked me to the point of paying a visit to an attorney for the possibility of a class action lawsuit. Across the country can you imagine how much money all the shipping services made off the add on cost of signature required during covid?? I believe FedEx was $5 a package at the time. I was told that typically class actions involve people being physically harmed and the time involved with something like this wouldn't be worth it to anyone I still don't see either of those ideas being true.

[samosa4u]

I'm glad this got sorted out.

Russ, I want you to think of all this as a second chance ...
These Star basketball cards just recently started getting graded by PSA and all the sheep (baaa baaaa !!!) have driven the Jordans up to insane prices. They're gonna' come down hard one day.
You're better off spending that money on vintage.

[russkcpa]

Originally Posted by samosa4u

I'm glad this got sorted out.

Russ, I want you to think of all this as a second chance ...
These Star basketball cards just recently started getting graded by PSA and all the sheep (baaa baaaa !!!) have driven the Jordans up to insane prices. They're gonna' come down hard one day.
You're better off spending that money on vintage.

Summer of 2024 that PSA 7 101 would have been $65 to $70K and now just under $40K which seems to be a very solid base. I would consider that "coming down hard"

[sacentaur]

Originally Posted by ruth-gehrig

Isn't that considered theft??

Nope, just incompetence.

I likewise had a 5 figure package signature required simply left at my back door even though my son and I were both home at the time (we didn’t hear his truck and there was no doorbell or knock).

About a half hour later he came back in a semi-panic and of course I gave him my signature; he was our usual delivery guy and we were on really good terms.

[ruth-gehrig]

Originally Posted by sacentaur

Nope, just incompetence.

I likewise had a 5 figure package signature required simply left at my back door even though my son and I were both home at the time (we didn’t hear his truck and there was no doorbell or knock).

About a half hour later he came back in a semi-panic and of course I gave him my signature; he was our usual delivery guy and we were on really good terms.

I don't think them leaving a package without a signature is theft!
What i think is theft is them charging for signature knowing full well they were not going to be obtaining it during covid.

[Deertick]

Originally Posted by ruth-gehrig

I don't think them leaving a package without a signature is theft!
What i think is theft is them charging for signature knowing full well they were not going to be obtaining it during covid.

I can tell you with 100% certainty that at no time did UPS waive the signature requirement during COVID. Contact with the (a) resident was required and the driver was to input the receiver. This was to avoid handling the DIAD (device).

If no contact was made, package would be redirected to an Access Point or be returned to the station for another attempt in the future.

Edited to add: This was the POLICY. Not to say individual drivers didn't skirt the policy.