PWCC Again

[Peter_Spaeth]

You can't call SGC any more, right? People don't seem to mind that. So what's the big deal?

[conor912]

PWCC is like the bat-shit-crazy ex-girlfriend of the hobby. Anyone who keeps going back to her at this point deserves all the heartache they get.

[Yoda]

Originally Posted by conor912

PWCC is like the bat-shit-crazy ex-girlfriend of the hobby. Anyone who keeps going back to her at this point deserves all the heartache they get.

Conor, I cannot disagree, but with their backers, thought I would give it a shot. Wish I hadn't.

[BioCRN]

Originally Posted by conor912

PWCC is like the bat-shit-crazy ex-girlfriend of the hobby. Anyone who keeps going back to her at this point deserves all the heartache they get.

PWCC after their "kicked off EBay" scandal was awesome for a few auctions. Between the people scared of dealing with them and the moral high ground people that refused to deal with them, their first few months of auctions was like getting into a pre-COVID time machine.

That small window has passed, though.

Since they decided to sell 1000 other things besides cards I don't use the site as much. The search is bloated and constantly churning letter-by-letter rather than waiting for a full search query. It was annoying figuring out how to block all the excess "noise" from the site (such as the real-time bidding popups). I pop in once a week for a few quick key searches and get out as quickly as possible.

[bnorth]

Originally Posted by conor912

PWCC is like the bat-shit-crazy ex-girlfriend of the hobby. Anyone who keeps going back to her at this point deserves all the heartache they get.

I am at the point i just laugh when I see PWWC threads. Seriously how many times do you and/or people you know need to be hit in the thumb with a hammer before you figure out it hurts.

[Lorewalker]

Originally Posted by bnorth

I am at the point i just laugh when I see PWWC threads. Seriously how many times do you and/or people you know need to be hit in the thumb with a hammer before you figure out it hurts.

It is truly laughable. What do they say the definition of insanity is? To do the same thing and expect a different result. At the very least it shows how people really do not want to take responsibility to look out for themselves. Top of the food chain honors to Man.

[ullmandds]

Originally Posted by bnorth

I am at the point i just laugh when I see PWWC threads. Seriously how many times do you and/or people you know need to be hit in the thumb with a hammer before you figure out it hurts.

totally! it's like..."thank you sir, can I have another!"

[raulus]

Originally Posted by bnorth

I am at the point i just laugh when I see PWWC threads. Seriously how many times do you and/or people you know need to be hit in the thumb with a hammer before you figure out it hurts.

Kinda disappointed in this group. Took over 24 hours for someone to bring this up. I had the over/under at 4 hours. Maybe we’re just growing soft and slow in our old age.

[jingram058]

Originally Posted by Peter_Spaeth

You can't call SGC any more, right? People don't seem to mind that. So what's the big deal?

Well, I sent an inquiry about the scrapbook/Baseball Sportstamps I recently picked up to SGC and received an informative email response from one of their employees about how best to proceed should I choose at some point to sell. The response included a phone number.

[G1911]

I can’t believe I’m going to defend the PWCC fraud ring but - don’t most people block folks who send emails telling them they or their organization suck? Isn’t it clear this is why one would be deemed undesirable? If one insults a business to them one should expect they may choose to sever the relationship.

[Kidnapped18]

Pwcc 833-333-7922

[RCMcKenzie]

A small, mom and pop French restaurant might ban a customer for complaining about their service. Olive Garden and Red Lobster would not bar a customer for being frustrated with their experience or incident. They would apologize and give out vouchers and discounts.

I guess their customers are those people with the backpacks.

I used to buy from them on eBay, but I don't understand how their website works. It's too "busy". If they go back on eBay, I would bid again.

[robw1959]

I have had good consignment experiences with them in the past, so in late December, I thought I would check out what they had available for purchasing. I picked up a 1950 Bowman Jackie Robinson card that looked good on their site, but had issues that didn't show up on their ultra-bright scans. When I did my own scan and corresponded with Heather about getting approval for a refund, what should have been an open-and-shut case took until February for the approval! By then I had filed a dispute with my credit card company anyway, and because of the dispute, PWCC banned me from bidding. So needless to say, that was the last of my dealings with them.

[Jay Wolt]

Originally Posted by robw1959

When I did my own scan and corresponded with Heather about getting approval for a refund

Apparently you don't mess w/ Heather

[Yoda]

Originally Posted by G1911

I can’t believe I’m going to defend the PWCC fraud ring but - don’t most people block folks who send emails telling them they or their organization suck? Isn’t it clear this is why one would be deemed undesirable? If one insults a business to them one should expect they may choose to sever the relationship.

Greg, being the culprit here, I reluctantly have to agree. Nobody likes to be insulted, even a mild rebuke like mine. It was done out a feeling of frustration, morphing to anger to try and get a simple matter resolved.

[conor912]

Originally Posted by G1911

I can’t believe I’m going to defend the PWCC fraud ring but - don’t most people block folks who send emails telling them they or their organization suck? Isn’t it clear this is why one would be deemed undesirable? If one insults a business to them one should expect they may choose to sever the relationship.

IDK. I own my own business, and if people kept telling me I sucked while simultaneously continuing to hire me, I’d probably just chalk them up to being idiots and continue to take their money, too.

[parkplace33]

Originally Posted by conor912

IDK. I own my own business, and if people kept telling me I sucked while simultaneously continuing to hire me, I’d probably just chalk them up to being idiots and continue to take their money, too.

This x 100. Whenever pwcc is brought up, the hate comes out. Yet they are still in business, and people are still bidding and buying cards, so they must be doing something right.

[ajjohnsonsoxfan]

"You Suck!"

"You're Banned!"

"Just kidding, you DON'T suck"

[Yoda]

Originally Posted by ajjohnsonsoxfan

"You Suck!"

"You're Banned!"

"Just kidding, you DON'T suck"

"Reinstated?"

[Leon]

Originally Posted by conor912

IDK. I own my own business, and if people kept telling me I sucked while simultaneously continuing to hire me, I’d probably just chalk them up to being idiots and continue to take their money, too.

That's funny. But in all fairness, it's a new company today with new ownership. Time will tell.,...and time will tell when they get rid of their "liability" of their name.
.

[Bobbycee]

Originally Posted by Peter_Spaeth

You can't call SGC any more, right? People don't seem to mind that. So what's the big deal?

Because when you want to discuss something, or need resolution, the phone is THE best way to get answers quickly. Waiting for some staffer to give you an answer, at their pace, sucks. Plus, you can't have a fast, back and forth dialogue when you are waiting for answers. The phone allows for this.

[Peter_Spaeth]

Originally Posted by Bobbycee

Because when you want to discuss something, or need resolution, the phone is THE best way to get answers quickly. Waiting for some staffer to give you an answer, at their pace, sucks. Plus, you can't have a fast, back and forth dialogue when you are waiting for answers. The phone allows for this.

For this generation, chat is just as good. And they do have chat.

[Bobbycee]

Originally Posted by Peter_Spaeth

For this generation, chat is just as good. And they do have chat.

"This generation" does not include everyone, and leaves out many older collectors. Good Customer Service includes everyone. Having some lame chatbox, where you have to wait, is not customer friendly and screams: who cares about your wants/needs.

[Peter_Spaeth]

Originally Posted by Bobbycee

"This generation" does not include everyone, and leaves out many older collectors. Good Customer Service includes everyone. Having some lame chatbox, where you have to wait, is not customer friendly and screams: who cares about your wants/needs.

I used to hate chat but I actually prefer it to waiting indefinitely on hold to talk to someone at Verizon, or my bank, or other businesses that nominally have phone reps but you often have to navigate through endless menu trees and then wait forever and most don't even estimate the hold time.

[steve B]

Originally Posted by Peter_Spaeth

I used to hate chat but I actually prefer it to waiting indefinitely on hold to talk to someone at Verizon, or my bank, or other businesses that nominally have phone reps but you often have to navigate through endless menu trees and then wait forever and most don't even estimate the hold time.

My wife likes chat, but shes in the computer industry.

I hate chat, mostly because it requires typing and I'm not good at that.

Not sure about the kids, but my youngest according to school types 70wpm at 100% accuracy. (and that at 11)


To me, if a company has no phone you can call, they're not really legit. It's the hallmark of scammers.

[Peter_Spaeth]

It's becoming a chat and text and email world. We can either bemoan it or adjust, I think.