Mhcc brian drent rude condescending irresponsible and just unkind human being

[nineunder71]

Thanks for letting us know Andy, best of luck with icky situation. Hope all(else) is well

C

[Fred]

Is this when we start posting about the AH that have great customer service and the AH primary will go above and beyond to keep the bidders happy? If so, I'm starting off with Al at Love of the Game. Incredible customer service, great person to deal with!

Getting back to the OP - wow, sounds like someone was having a real bad day.

Andy,

I've won a few lots from MH but the transactions were simple and completed without further communication.

Did you verify the transaction went through and the funds were actually transferred? If so, then we're back to "wow".

My guess is that if the transaction was completed and things are as you posted, then I'd be wondering what's up with MH. Sad to hear about the issue and you can only hope that things somehow can work themselves out. If the transaction did go through, then Brian will either have to ship the auction winnings to you and eat a little crow or refund your money and think hard about what occurred and perhaps learn something from this.

[Republicaninmass]

People forget its the 2,3 and 4k items that were bought and consigned over the years that help establish some of these AHs. Now, if you dont have 50k or 50 luka rcs, they wont even call you back or care to help you. The day of reckoning is coming

[AndyG]

Agree about LOTG and Al. He’s the best. I actually did post a thread on FB yesterday praising Al and LOTG, coincidentally enough!

An update to the fiasco is the later in the evening yesterday I got an automated email with tracking of my package and then a human emailed me giving me my tracking number (so two emails). So clearly they found the money.

[AddieJoss]

Andy, thx for sharing your experience and updates. This and the other sources you share online are read and folks do take note.
Thx,
Cory Weiser

[butchie_t]

Originally Posted by AndyG

Agree about LOTG and Al. He’s the best. I actually did post a thread on FB yesterday praising Al and LOTG, coincidentally enough!

An update to the fiasco is the later in the evening yesterday I got an automated email with tracking of my package and then a human emailed me giving me my tracking number (so two emails). So clearly they found the money.

Andy its an unfortunate situation you find yourself in with them. Best to take your delivery and wish them well and move onto another AH.

[fkm_bky]

100% agree with Al and LOTG. I've only ever had fantastic results when working with them/him.

As for Brian and Mile High? I'm won't bother ever looking at another of their auctions again, regardless if he comes on the board and tries to defend himself. I work in a customer service based industry and his demeanor, arrogance and lack of tact has no place in business.

PLENTY of other AH's to bid at.

Thanks for sharing Andy, and happy to hear your cards are en route.

Bill

Originally Posted by AndyG

Agree about LOTG and Al. He’s the best. I actually did post a thread on FB yesterday praising Al and LOTG, coincidentally enough!

An update to the fiasco is the later in the evening yesterday I got an automated email with tracking of my package and then a human emailed me giving me my tracking number (so two emails). So clearly they found the money.

[AndyG]

Originally Posted by fkm_bky

100% agree with Al and LOTG. I've only ever had fantastic results when working with them/him.

As for Brian and Mile High? I'm won't bother ever looking at another of their auctions again, regardless if he comes on the board and tries to defend himself. I work in a customer service based industry and his demeanor, arrogance and lack of tact has no place in business.

PLENTY of other AH's to bid at.

Thanks for sharing Andy, and happy to hear your cards are en route.

Bill

For sure. Same here. I always treat customers and suppliers with respect, regardless of size.

[LEHR]

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

[BobC]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Paul,

You must have missed Andy's post #27 where he mentions how he ended up finally getting an email with the tracking number for his cards. So apparently the AH did find the wire money he had sent them, and has now forwarded his cards. But sadly, no follow-up apology it seems came his way from the party at the AH he originally spoke with about his winnings.

[Peter_Spaeth]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Not a chance, not his style.

[AndyG]

Originally Posted by LEHR

I hope they find the wire and the OP gets his cards soon.
Aside from that, MHCC still gets quality consignments and I'm sure will continue to do so in the future. With that being said, Brian Drent really has nothing to gain by posting here and defending himself as someone suggested he do; so I'd be shocked if he did.

Of Course they found the wire! I didn't get any calls or emails or texts apologizing...I just got two emails (1 automated) with the tracking for my cards.