Cards loose inside SGC holders?

[familytoad]

Quan and all,
Be aware there is a software bug in the online submissions for SGC!!!

As mentioned, its pretty easy to notice the upper left corner where you'd select "yes i want SGC to encapsulate" or whatever the exact words are above...BUT then once you save and submit to print the invoice, the form moves to a printable version AND THIS OPTION WHERE YOU HAVE PREVIOUSLY CHECKED "YES"GOES AWAY!!
ON THE PRINTED PAGE THAT IS REQUIRED, YOU MUST HANDWRITE AGAIN THAT YOU AGREE TO A "AUTHENTIC" GRADE SLAB!

Every submission I have done, maybe 8 or 9 of them, I have written this in because it never gets fixed. I write "please fix this software bug". I was furious when my initial grading with SGC resulted in a top loader, no slab and a brief note saying the card would not grade numerically or some nonsense. I *know* I checked that box online, but it didn't print, and SGC didn't slab my card.

Years ago SGC acknowledged this, but it has never been fixed. That was not the ideal way for my introduction to TPG back then, but things have cleared up and I have been pleased with the service...still that software bug annoys me!