Cards loose inside SGC holders?

[docpatlv]

I think the underlying issue is that this has been happening for years and nothing has been done to imrove the gasket. I'm sure it's easier said than done to come up with a new gasket, but if I had a pricey card damaged from slipping under/over the gasket, I'd be pissed.

If you look at the gaskets close up, you can even see small bumps in the material resulting from the cutting process. I like the way cards look in the SGC holder, but the gasket needs improvement.

[Moonlight Graham]

Originally Posted by docpatlv

I think the underlying issue is that this has been happening for years and nothing has been done to imrove the gasket. I'm sure it's easier said than done to come up with a new gasket, but if I had a pricey card damaged from slipping under/over the gasket, I'd be pissed.

If you look at the gaskets close up, you can even see small bumps in the material resulting from the cutting process. I like the way cards look in the SGC holder, but the gasket needs improvement.

I couldn't agree more! I too love the way the cards look in an SGC holder, but sometimes there are fingerprints or smudges on the gasket and that really takes away from the overall presentation of the card.

[aro13]

I have had the cards slip a few times, but mostly with cards that are very thin.

[chaddurbin]

i've also been getting subpar services from sgc lately, especially after glyn and brian is gone and the new regime took over.

the latest was $25 cost to slab a trimmed d359 plank. after talking on email and writing in big letters "HOLDER IF AUTHENTIC" on the submission form and including said email...the card just came back in a cardsaver with an "altered" tag. can i be any more clear?

[Leon]

Originally Posted by chaddurbin

i've also been getting subpar services from sgc lately, especially after glyn and brian is gone and the new regime took over.

the latest was $25 cost to slab a trimmed d359 plank. after talking on email and writing in big letters "HOLDER IF AUTHENTIC" on the submission form and including said email...the card just came back in a cardsaver with an "altered" tag. can i be any more clear?

Your message is clear and they should have holdered it. They have a box to mark if you want an AUT card in a holder. Do you know if you marked that?

[chaddurbin]

leon--i don't submit alot so didn't have the hardcopy subs on hand, i printed the form online and they don't have the checkbox. i'd also sent earl an email informing him i'm sending a "trimmed" d359 plank his way and asked for the cost...i included that email also in c/o earl with the sub.

don't know what else i could've done, besides writing those big words in big red marker. that always got my attention in school.

[Leon]

Originally Posted by chaddurbin

leon--i don't submit alot so didn't have the hardcopy subs on hand, i printed the form online and they don't have the checkbox. i'd also sent earl an email informing him i'm sending a "trimmed" d359 plank his way and asked for the cost...i included that email also in c/o earl with the sub.

don't know what else i could've done, besides writing those big words in big red marker. that always got my attention in school.

Actually I just checked and the box is there, right near the top. It's almost the first thing I see when I go to online submissions. There is a box on the left of it to check and It says...

Check here if you would like SGC to encapsulate any trimmed or color-enhanced card(that is authentic) with the "A" designation.



I am not saying they shouldn't have holdered it but if you didn't check the box then it's partially your fault imo.



.
.

[Robextend]

Originally Posted by chaddurbin

leon--i don't submit alot so didn't have the hardcopy subs on hand, i printed the form online and they don't have the checkbox. i'd also sent earl an email informing him i'm sending a "trimmed" d359 plank his way and asked for the cost...i included that email also in c/o earl with the sub.

don't know what else i could've done, besides writing those big words in big red marker. that always got my attention in school.

Same thing happened to me with a couple T206 cards. I always send in an Excel spreadsheet that replicates the submission form. I have to send those back in on my next submission.

[t206hound]

Originally Posted by chaddurbin

i've also been getting subpar services from sgc lately, especially after glyn and brian is gone and the new regime took over.

the latest was $25 cost to slab a trimmed d359 plank. after talking on email and writing in big letters "HOLDER IF AUTHENTIC" on the submission form and including said email...the card just came back in a cardsaver with an "altered" tag. can i be any more clear?

Yes, there is a bug with the software. I always correct the checkbox in red ink and hi-light it. But your card was deemed "altered" not authentic. SGC will only holder cards that grade numerically or are Trimmed or Color Enhanced:

"Check here if you would like SGC to encapsulate any trimmed or color-enhanced card(that is authentic) with the "A" designation."

[DeanH3]

I have a few cards I was going to send in for review and crossover, but now I think I'm going to hold off now until they get their gasket issue fixed. Sorry this has been happening to you guys but I surely appreciate the sharing of this info. Hopefully SGC gets this fixed fast because it will definitely affect their business. I bet many others will wait to send in orders until this issue is fixed.