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  #1  
Old 08-21-2012, 09:21 AM
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t206hound t206hound is offline
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Quote:
Originally Posted by GregMitch34 View Post
Can't you return for no charge and get fixed? I would think that -- as shown by the strong critiques here -- that SGC would be happy to comply.
I haven't had the "float" problem, but I've had cracked cases in shipments back from SGC. Each time it only took an email or phone call to SGC and they said to send it to them (at my cost) and they'd reslab an ship back at no cost. I assume the same would be true in these instances...
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Old 08-21-2012, 12:39 PM
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Quote:
Originally Posted by t206hound View Post
send it to them (at my cost)
Shouldn't it be at their cost? After all you paid the included insurance; isn't that what the insurance is for?
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  #3  
Old 08-21-2012, 12:48 PM
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The deep scratches/grooves on the front of brand new SGC slabs is very discouraging. Because they could not have happened in transit, the quality control guys must have taken the day off
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Old 08-21-2012, 12:54 PM
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I also have noticed some of my more recently graded cards have crappy...poor fitting inserts that cause my precious cards to move around...so much that I thought one of my cards had been grossly trimmed...actually I believe it was a t3...that had slid out of the insert like 2 inches off...very very disappointing to me?!?!

Nothing like paying top dollar for a shoddy product!
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Old 08-21-2012, 01:14 PM
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i am sort of new to this hobby so forgive me; what is up with the way the inside of the sgc holders are cut? it sometimes looks like a elementary school student cut them out.

Last edited by ynnek4; 08-21-2012 at 01:14 PM.
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  #6  
Old 08-21-2012, 01:27 PM
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Quote:
Originally Posted by ynnek4 View Post
i am sort of new to this hobby so forgive me; what is up with the way the inside of the sgc holders are cut? it sometimes looks like a elementary school student cut them out.
They are cut that way so the corners of the card does not rest against anything
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  #7  
Old 08-21-2012, 02:11 PM
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I think the underlying issue is that this has been happening for years and nothing has been done to imrove the gasket. I'm sure it's easier said than done to come up with a new gasket, but if I had a pricey card damaged from slipping under/over the gasket, I'd be pissed.

If you look at the gaskets close up, you can even see small bumps in the material resulting from the cutting process. I like the way cards look in the SGC holder, but the gasket needs improvement.
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