Greg Morris Cards - A tiny, insignificant and petty rant

[BobC]

Originally Posted by jayshum

They only wait a week if you don't send payment before then. Once I pay for any card or cards I've won from them, that starts their shipping process since they only offer the combined shipping before any payment is sent. I usually get a notification that my order has shipped within a day or two after sending payment.

I am used to it taking several days from when I get a notification that my cards have shipped until they actually show as received by the USPS, but the explanation about the scan form and the large volume of packages they send out at once makes the delay understandable. It has to take a while to process everything that they deliver to the USPS.

That makes sense, but for as much business as they do, I'll bet they still wait a bit in case someone pays, and then right after doing so, suddenly sees more cards of GM's to bid on and win. I would imagine if GM instantly shipped right after payment, they'd have more than just a few customers suddenly contacting them about additional cards they won, and how they now want to combine shipping of everything so as to only pay S&H once.

But if they sent the initial purchase out right away, now they either have to eat the additional S&H costs themselves, or risk upsetting a customer. Ship too fast, someone ends up unhappy paying additional S&H costs and charges. So, slow the shipping down to appease those customers, and now you get others complaining about them being too slow. Like I said before, damned if they do, and damned if they don't.