Heritage Shipping

[Yoda]

I am certain this subject has been hashed over many times before but I just had to vent.
I won a couple of nice items in their last auction which ended 12/5. Normally, as is the practice, I was expecting a notice over the last few days that shipping had been done, date expected, etc. But nada, so I called them and spoke to some dim bulb who said notice to ship should go out 14 days after auction close. But ever so helpful, he said I must be getting close to notification.
Is this a new procedure or do they have too much business to handle. 15 days and no notice let alone my cards. Humbug.

[111gecko]

Should have the tracking number next to your "paid" section in orders? I didn't receive a notification but I looked daily and it popped up a few days ago.
My package came yesterday from the 12/5 auction FWIW.

[calvindog]

I just assumed they weren’t shipping so close to Christmas.

[Snapolit1]

Originally Posted by calvindog

I just assumed they weren’t shipping so close to Christmas.

The balls of these guys to kick back a little during the holiday season and spend some extra time with their families.

[calvindog]

Originally Posted by Snapolit1

The balls of these guys to kick back a little during the holiday season and spend some extra time with their families.

That’s just what I told my clients today who have been calling me nonstop! “How dare you expect me to pick up the phone during the holidays!” Their response was “Go fuck yourself, you’re paid to do your job.” What Scrooges!

[Rhotchkiss]

Originally Posted by calvindog

That’s just what I told my clients today who have been calling me nonstop! “How dare you expect me to pick up the phone during the holidays!” Their response was “Go fuck yourself, you’re paid to do your job.” What Scrooges!

This is the primary reason (but one of many) why I quit practicing law. The practice of law = mental prostitution; you bill by the hour, you must work to get paid, you are often treated like crap/a commodity, and shaky client loyalty. Lucrative, but tough life sometimes.

[timzcardz]

Originally Posted by Snapolit1

The balls of these guys to kick back a little during the holiday season and spend some extra time with their families.

That's all good. Then don't schedule an auction to end right before the holidays.

[gunboat82]

Originally Posted by timzcardz

That's all good. Then don't schedule an auction to end right before the holidays.

And don't say that orders will ship in 7-14 days if you really mean "7-14 days or whenever we get around to it while we kick back a little during the holiday season."

I waited until day 23 to send an e-mail requesting a status update, and the boilerplate response I got from Heritage cited "increased pressure on delivery services nationwide." That kind of deflection is annoying, because increased pressure on carriers like FedEx doesn't prevent Heritage from packing up the order, generating a shipping label, and getting it in FedEx's hands.

[raulus]

And mine came today. Only 2 weeks, which should make Peter jealous.

[BRoberts]

The news that it takes 15 to 20-plus days to receive purchases from some auction houses will be breaking news to some.

[Peter_Spaeth]

Originally Posted by raulus

And mine came today. Only 2 weeks, which should make Peter jealous.

Crazy. 22 days and waiting on my ebay card. But I'll have the comfort of knowing some minimum wage employee authenticated my slab, and you won't.

[Aaron Seefeldt]

I’m in the same boat as you John. I called them yesterday and they told me they have 7-14 biz days to ship and yes they’re behind due to holidays and they expect mine to ship after Christmas! Doh! I’ve been spoiled by their last few auctions, they shipped them out quick but I guess they’re back on Covid ship time!

Hey John, Merry Christmas to you my friend.

[bigfanNY]

My winnings arrived today. I looked and did a fair bit of business with Heritage this year and shipping was fairly priced and quick. My records also show REA is quicker not sure if me being in NJ helps that. But very fast shipping.

[morris_14226]

I always pay by check. They say on their invoice that checks take 10-14 days to clear. My winning item is in the prepared to ship mode according to my account activity


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[AustinMike]

I also won an item on Dec. 8 and paid for it on the 9th. Since then it's been crickets. I looked online a couple of times (most recently on Tuesday). The item was still in processing or something like that (I don't remember the exact wording but the implication was that it wasn't even being considered for shipment). So, I finally called yesterday. The person at Heritage said the item was in their shipping department but he couldn't tell me when it would be shipped.

Today, I get an email saying that the item will be shipped today.

I wonder if I hadn't called, how long it would have taken them to eventually send it out.

[pawpawdiv9]

I won a card in the Dec28 auction- paid next day
Wonder when I receive it???

[vthobby]

Originally Posted by pawpawdiv9

I won a card in the Dec28 auction- paid next day
Wonder when I receive it???

Next Year

[pawpawdiv9]

Originally Posted by vthobby

Next Year

Got my package today
Kudos to delivery and packaging
Had to show drivers license and sign iPad from fedex
As for packaging- top notch
In brown box with no mention of heritage auctions
Item wrapped in tons bubble wrap and placed in zip lock bag
And was placed in a plastic sleeve
And btw it was a green Cobb t206

[gunboat82]

Originally Posted by AustinMike

I also won an item on Dec. 8 and paid for it on the 9th. Since then it's been crickets. I looked online a couple of times (most recently on Tuesday). The item was still in processing or something like that (I don't remember the exact wording but the implication was that it wasn't even being considered for shipment). So, I finally called yesterday. The person at Heritage said the item was in their shipping department but he couldn't tell me when it would be shipped.

Today, I get an email saying that the item will be shipped today.

I wonder if I hadn't called, how long it would have taken them to eventually send it out.

Calling definitely kicked it out of limbo; the same thing happened to me. Unfortunately, even though they updated the status to "shipped" on 12/31, I still haven't received the item.