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  #1  
Old 04-01-2012, 12:11 PM
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RichardSimon RichardSimon is offline
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PSA Better Business Bureau report
Grade B-

Additional Complaint Information:

Some complainants allege the company fails to return items sent in for authentification, and in some cases deny ever receiving the item. Other customers complain that the company fails to provide services as agreed, returning itenms without explanation as to why they are determined not to be authentic. Some complainants allege items sent are lost, misplaced, or that the company replaces the high quality items sent in, with lesser valued items before returning to the customer. A few customers complain the company misrepresented the value of cards they purchased, and found after spending considerable amounts of money, a second opinion determined the item as worthless. Most customers report they experience difficulty contacting the company to resolve problems, claiming calls are not returned, and voice-mail or e-mail messages are not answered. The company responds to some complaints by offering explanations, or by directing complainants to review their policies which are posted on the website. In cases where items are missing or lost, the company asks for proof of delivery, registered tracking numbers, copies of submission forms, check numbers used, dates checks were posted, and any other documentation that might be associated to the transaction, advising the complainant the information will be taken under review, and resolution will depend on the information provided. The company addresses some complaints regarding purchased items by advising the complainant they do not engage in the sale of sports memorabilia, and they must have confused them with another company. The company disputes most allegations, and refunds or credits are usually not issued.
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Old 04-01-2012, 05:56 PM
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If the poll is accurate, about that Cobb cut, and it is 26-2 currently, than more omelette on PSA's face.
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Old 04-01-2012, 08:24 PM
travrosty travrosty is offline
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And I can't figure out what those 2 people were thinking, either.


donovan, are you there? i wanted to see those two ted williams sig that are alike. thanks.

Last edited by travrosty; 04-02-2012 at 06:53 PM.
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Old 04-02-2012, 09:10 PM
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On 3/21 Donavon said he would post the Williams autos. on 3/23.
He also said he was mailing the Cobb to PSA on 3/23.
10 days and nothing.
What kind of scenario could we be imagining now?
Prove me wrong Donavon, let us hear from you.
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Old 04-04-2012, 07:28 AM
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It appears Donavon has proven something.
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Old 04-04-2012, 09:57 AM
travrosty travrosty is offline
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i've given up on the guy, he disappeared. if psa had stuck by their original authentication and said it was real during the re-examination, Donovan would have come on here and we wouldn't have heard the end of it. Looks like that didn't happen and he isn't saying anything for a particular reason.

I asked him for the two ted williams that look alike, and he said he would post them over a week ago. he doesnt want to do that now, because doing that means that he is available, and by not talking all together, he wants us to think he is away or not available.

Last edited by travrosty; 04-04-2012 at 11:49 AM.
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Old 04-04-2012, 10:19 AM
keithsky keithsky is online now
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Why are you guys jumping on this Donovon guy. I'm sure PSA isn't going to drop everything to look at this Cobb autograph. Heck according to Richards statement the guy was supposed to send in the Cobb to PSA on the 23rd. Ok give it a few days for mail to get to PSA now it's the 26th then figure in a weekend and today is only the 4th. So maybe PSA has had it in there possesion for a few days. PSA probably won't look at it for a couple weeks. Blame them not this Donovon guy. Maybe he didn't send it in on the 23rd maybe the 24th or 25th. What is the big impatience. PSA isn't going to admit fault if if it is fake.

Last edited by keithsky; 04-04-2012 at 10:22 AM.
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Old 04-04-2012, 11:24 PM
Donavon Donavon is offline
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Quote:
Originally Posted by travrosty View Post
i've given up on the guy, he disappeared. if psa had stuck by their original authentication and said it was real during the re-examination, Donovan would have come on here and we wouldn't have heard the end of it. Looks like that didn't happen and he isn't saying anything for a particular reason.

I asked him for the two ted williams that look alike, and he said he would post them over a week ago. he doesnt want to do that now, because doing that means that he is available, and by not talking all together, he wants us to think he is away or not available.
That & the other posts by yourself & Mr. Simon certainly sounds like the pitchforks were out. Just saying.......
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