Ty cobb autograph cut - psa/dna 9 mint

[travrosty]

Richard, you read my mind exactly,

i have a feeling we might not hear from him again.

if psa admits its not real, they might give him compensation and sign the agreement and we wont ever hear the official results.

but since he promised to tell us the results, if we don't hear from him, we will all know what not hearing from him means.

but i'll still give him the benefit of the doubt for now. I would be surprised if psa stood by their previous "authentic" determination though, very surprised.

[RichardSimon]

Originally Posted by travrosty

but since he promised to tell us the results, if we don't hear from him, we will all know what not hearing from him means.

+1
An admission from PSA is not necessary, no post from Donavon is an admission from PSA.
DONAVON - anything to add to this thread?

[keithsky]

I don't think I have ever heard a time when the big authenticating companies ever admitted they were wrong. Guess they want to snowball everyone to think they are 100% accurate all the time. I would put more trust in a company that did admit when they were wrong cause it will happen and then everyone can learn from it instaed of hiding behind it and think your perfect all the time.

[sicollector1954]

Well it has happened before and was a pretty stressful time for me-- TWICE!! The first time happened around 2000-- they had "someone" working for them that thought something was indeed "real" and certed it as such for the big authenticating company. I had owned the item for several years previously before authentication COA's even were out there. When the item was put up for auction 8 years later and the original company was in fact the auction houses choice to review and slabbed it--now all of a sudden according to them- it is no longer "authentic" and they won't stand behind it as real. They then tried to hold the item hostage in exchange to get their COA back but I would not give in until a settlement was reached for their "change of opinion". After they received the COA, the President of the company called me and said they had changed their minds in deciding to mail me a compensation check for the agreed amount. However, when I indicated that I had a receipt signed by one of their employees that I had seen earlier in the day when returning the COA that the President did not know about--whoops---the tone and cooperation suddenly changed and the check was mailed out only a couple of days later. Amazing!

The other time involved a single signed baseball with their COA done by the same original authenticator that worked for them at the time. The signature was so nice-I sent it direct in the mail to them to have it graded for a small fee. It probably would have been the nicest graded signed ball in the hobby for that particular player. A couple of months went by and I heard nothing so I called them to find out what was going on. Now, all of a sudden--the same thing happens again. They did not want to return the baseball until they had their COA as it no longer might be "authentic". The settlement ended up being 12 future free COA's of items I had in my collection which I had never previously authenticated. I had it in writing before giving them their letter. What are the odds of this happening once but how about TWICE!

I have never done business with this company since nor will in the future. I have always kept this and consider it a moral victory for the little guy winning out something from the big company.

[yanks12025]

Originally Posted by sicollector1954

Well it has happened before and was a pretty stressful time for me-- TWICE!! The first time happened around 2000-- they had "someone" working for them that thought something was indeed "real" and certed it as such for the big authenticating company. I had owned the item for several years previously before authentication COA's even were out there. When the item was put up for auction 8 years later and the original company was in fact the auction houses choice to review and slabbed it--now all of a sudden according to them- it is no longer "authentic" and they won't stand behind it as real. They then tried to hold the item hostage in exchange to get their COA back but I would not give in until a settlement was reached for their "change of opinion". After they received the COA, the President of the company called me and said they had changed their minds in deciding to mail me a compensation check for the agreed amount. However, when I indicated that I had a receipt signed by one of their employees that I had seen earlier in the day when returning the COA that the President did not know about--whoops---the tone and cooperation suddenly changed and the check was mailed out only a couple of days later. Amazing!

The other time involved a single signed baseball with their COA done by the same original authenticator that worked for them at the time. The signature was so nice-I sent it direct in the mail to them to have it graded for a small fee. It probably would have been the nicest graded signed ball in the hobby for that particular player. A couple of months went by and I heard nothing so I called them to find out what was going on. Now, all of a sudden--the same thing happens again. They did not want to return the baseball until they had their COA as it no longer might be "authentic". The settlement ended up being 12 future free COA's of items I had in my collection which I had never previously authenticated. I had it in writing before giving them their letter. What are the odds of this happening once but how about TWICE!

I have never done business with this company since nor will in the future. I have always kept this and consider it a moral victory for the little guy winning out something from the big company.

Curious if you ever sent that Gehrig postcard with two autos out for authentication and whether it came back real or fake.

[RichardSimon]

PSA Better Business Bureau report
Grade B-

Additional Complaint Information:

Some complainants allege the company fails to return items sent in for authentification, and in some cases deny ever receiving the item. Other customers complain that the company fails to provide services as agreed, returning itenms without explanation as to why they are determined not to be authentic. Some complainants allege items sent are lost, misplaced, or that the company replaces the high quality items sent in, with lesser valued items before returning to the customer. A few customers complain the company misrepresented the value of cards they purchased, and found after spending considerable amounts of money, a second opinion determined the item as worthless. Most customers report they experience difficulty contacting the company to resolve problems, claiming calls are not returned, and voice-mail or e-mail messages are not answered. The company responds to some complaints by offering explanations, or by directing complainants to review their policies which are posted on the website. In cases where items are missing or lost, the company asks for proof of delivery, registered tracking numbers, copies of submission forms, check numbers used, dates checks were posted, and any other documentation that might be associated to the transaction, advising the complainant the information will be taken under review, and resolution will depend on the information provided. The company addresses some complaints regarding purchased items by advising the complainant they do not engage in the sale of sports memorabilia, and they must have confused them with another company. The company disputes most allegations, and refunds or credits are usually not issued.

[RichardSimon]

If the poll is accurate, about that Cobb cut, and it is 26-2 currently, than more omelette on PSA's face.