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  #1  
Old 12-19-2011, 02:08 PM
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Dan Bretta
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Quote:
Originally Posted by vintagetoppsguy View Post
It's not always that easy. I went into the hospital early last week for an emergency appendectomy and was there for several days. I was discharged Saturday afternoon and now I'm at home this week resting and recuperating. In the meantime, an eBay seller filed a NPB on me while I was in the hospital because I had not paid for a card (which was no fault of my own). You can bet he'll get a negative from me once I get the card.
The only way you should leave him a negative is if you informed him that you were in the hospital and would pay when you got out and he still filed the NPB...if you're going to leave a negative for the seller even though he wasn't informed then I'd like your ebay ID so I can make sure to block you.
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  #2  
Old 12-19-2011, 02:42 PM
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When I have sold on ebay, I always indicate in the listing that I expect payment or at least communication 5 days after the auction ends. I then do not bother my buyers until the 4th day then I leave a very polite courtesy reminder that payment is due the following day. Then on the 5th day I leave another message saying I need payment but very politely. Then on the 6th day (I have never gone further than that) I leave a message in the morning a little firmer, then later that night I give second chance offer to the lower bidder. If they pay on the 6th day right before I offer it to someone else, in the feedback I mark it positive but I say nothing about speedy payment, I simply say "paid" or "ok."

If I buy an item, I inform the seller in advance before I hit that "make a offer" "buy it now" button or bid if I can't pay within 3 days then I tell them how much time I need. If I do not pay 1 or two days after the auction ends and as long as it ends on a friday or saturday I just wait til I have the money within 2-3 days later, since they can't ship anyway, but I will always answer questions.
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  #3  
Old 12-19-2011, 03:38 PM
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Originally Posted by slidekellyslide View Post
The only way you should leave him a negative is if you informed him that you were in the hospital and would pay when you got out and he still filed the NPB...if you're going to leave a negative for the seller even though he wasn't informed then I'd like your ebay ID so I can make sure to block you.
Dan,

He is vintagetoppsguy on ebay. I blocked him this AM. Sorry for his health issues but to expect a seller to know via ESP of his situation is pathetic. Hard enough being a seller on eBay. I like to be proactive in avoiding problems on ebay.

Greg
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  #4  
Old 12-19-2011, 04:02 PM
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Net54 cagematch at the National this summer ??
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  #5  
Old 12-19-2011, 06:11 PM
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Net54 cagematch at the National this summer ??
And to think I was not planning on attending.
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  #6  
Old 12-19-2011, 08:11 PM
vintagetoppsguy vintagetoppsguy is offline
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Quote:
Originally Posted by slidekellyslide View Post
The only way you should leave him a negative is if you informed him that you were in the hospital and would pay when you got out and he still filed the NPB...if you're going to leave a negative for the seller even though he wasn't informed then I'd like your ebay ID so I can make sure to block you.
Dan/Greg,

As Andrew said a couple of posts after mine, it's all about communication. The seller chose not to communicate with me and I couldn't communicate with him. There's a difference.

The seller could have attempted communication although I couldn't have responded anyway. At that point, he would have had the right to file the NPB. I would have just chalked it up as a misunderstanding. However, he didn't try to initiate communication, instead he filed an NPB as soon as he could. Sorry if the two of you just don't get that.

Oh, and one more thing guys. From the seller's own auction: "Payment is through PayPal only and due within 24 hours of the auction's end." You want to rip me for leaving a negative for this seller, let's hear you defend the seller's payment expectations.
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  #7  
Old 12-19-2011, 09:45 PM
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Pete Sycks
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To be honest I put "payment due within 24 hours after completion of auction". It's not crazy to ask people to pay for their winnings in a timely manner. If you don't put anything about a payment timeline people will pay 2 weeks down the road. If you light a fire under people they'll pay quick and since putting that on my listings everyone has paid within 24 hours.
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  #8  
Old 12-19-2011, 10:03 PM
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I took some psa cards wrapped ready to go to the post office one sunday to get a quote on shipping. E-bay had sent an invoice for $25 shipping as the buyer bought 5 lots. I didn't know what it was going to cost the buyer and as I hate overcharging on postage I could not be fairer than this.
It was quoted at $8.62 so with the exchange rate and the bubble mailer I thought 9 bucks would be fair. To save another trip to the post office I mailed it then and there, the buyer had 100% feedback so I wasn't worried.
I came home resent the invoice with $9 shipping. Monday I get an e-mail requesting a shipping quote. I resend the invoice with $9 shipping.
It gets to Thursday and not paypal payment, I sent a very polite e-mail asking if he got my invoice? 1 hour later he pays me,the next day the cards drop through his mailbox. He is over the moon and leaves me glowing feedback 5 times.
So I waited a few days and we were both happy. I usually state on my auctions that could the buyer please pay within 7 days of invoice, most people have been pretty good.
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  #9  
Old 12-19-2011, 09:52 PM
marcdelpercio marcdelpercio is offline
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I believe that a NPB notice IS a form of communication. As has been noted, there is no negative strike against a bidder when this is filed and the bidder does have an additional four days to complete payment. The bidder receives a notice stating that payment has not been received and encouraging that payment to be completed or further communication to be initiated with the seller.

I generally wait 5-7 days before filing one (unless there has been prior communication as to a legitimate delay) and, honestly, I feel that this is being more than patient. If a person is actively bidding on online auctions, there should be VERY few legitimate circumstances in which they truly can't complete a Paypal payment within 8-10 days. I have purchased hundreds of items on eBay and never once have taken more than 1-2 days to complete a payment. I mean, it takes literally 30 seconds.

Obviously there will be the rare situation, like a hospitalization, where this genuinely is the case...but in all fairness, this would account for a tiny fraction of these scenarios so it would seem extremely unreasonable to expect a seller to anticipate this or to hold it against them when they file a NPB as a normal course of business.
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  #10  
Old 12-19-2011, 10:01 PM
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Quote:
Originally Posted by marcdelpercio View Post
I believe that a NPB notice IS a form of communication. As has been noted, there is no negative strike against a bidder when this is filed and the bidder does have an additional four days to complete payment. The bidder receives a notice stating that payment has not been received and encouraging that payment to be completed or further communication to be initiated with the seller.
Exactly, which is why in my opinion a negative should not be left by the buyer. No harm was made by the seller by sending this notice.
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  #11  
Old 12-19-2011, 10:06 PM
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Quote:
Originally Posted by vintagetoppsguy View Post
Dan/Greg,

As Andrew said a couple of posts after mine, it's all about communication. The seller chose not to communicate with me and I couldn't communicate with him. There's a difference.

The seller could have attempted communication although I couldn't have responded anyway. At that point, he would have had the right to file the NPB. I would have just chalked it up as a misunderstanding. However, he didn't try to initiate communication, instead he filed an NPB as soon as he could. Sorry if the two of you just don't get that.

Oh, and one more thing guys. From the seller's own auction: "Payment is through PayPal only and due within 24 hours of the auction's end." You want to rip me for leaving a negative for this seller, let's hear you defend the seller's payment expectations.
Sorry, you are absolutely wrong on this. Filing the NPB IS A FORM OF CONTACTING YOU! It isn't an immediate strike against you as you still have time to pay for the item, and if you pay POOF! the NPB that was opened gets closed and there is no more record of it. Just pay the man the money you owe him (which is what you agreed to do when you bid) and move on with your life. I'm sorry you had the medical problems but being a d-bag to a seller that did absolutely NOTHING wrong is just plain mean! Those of you that haven't sold on ebay much do not understand how slanted everything is towards the buyers, it's absolutely comical! For example, how a buyer can leave a low DSR on "shipping costs" which is spelled out directly in the listing is crazy! The sellers that leave a "false positive" feedback only to ding you on the DSR's (and potentially cost the seller a few hundred bucks a month by not qualifying for the 20% discount in fees) are the most annoying people on the planet... they are like the "friends" that are nice to your face but say crap behind your back. Ebay is madness and this situation with David may be one of the single worst examples of "Buyer Bullying" I have heard about. Grow up...move on...and funnel the energy to a cause that is worthwhile.

I sell quite a bit on ebay and I am very patient with buyers. I usually do not initiate a NPB notice until the 10th day that the item has not been paid for at the earliest, I personally would not have initiated that on the 4th or 5th day but that is up the the seller as they are totally within their rights to do so. I do not do ebay to make a living, I do it merely as a well paying hobby that allows me to free up money to buy things I like better than what I already have (and I don't have to clear it with the Mrs. ). That fact probably allows me to be more flexible than most as I'm not running a business based on turn-over or cash flow.

Happy Holidays to all
-Rhett
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  #12  
Old 12-20-2011, 08:06 AM
vintagetoppsguy vintagetoppsguy is offline
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Originally Posted by rhettyeakley View Post
Sorry, you are absolutely wrong on this. Filing the NPB IS A FORM OF CONTACTING YOU!
Sorry, but the NPB is no more a form of communication than an INR. In other words, I wouldn't just file an INR w/o contacting the seller first. Likewise, the seller souldn't file a NPB w/o contacting the buyer first. Communication is for BOTH parties. But if you still think that way then that is your opinion and you're certainly entitled to it.


Rob, to answer your question, I didn't say that I didn't like the seller's terms, I'm just saying they're unreasonable although I would have complied had I been able.
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  #13  
Old 12-20-2011, 08:51 AM
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If seller's were permitted to leave negatives or even neutrals I suspect that David might not be resorting to this extreme a reaction.

The Unpaid Item Case being opened on the 4th day after the close of the auction is an option eBay affords sellers and it is done as a reminder without any impact to a buyer's standing on eBay. Nobody likes to be reminded they owe money but what other options are there? The notices are sent as a convenience to the seller. Unless a buyer has a massive want list (and budget) I suspect sellers are offering far more items in a month than most buyers acquire in a month. I think it is unreasonable to expect a seller to also take the time to send out notices to buyers to remind them payment is due. I have but sometimes I forget which is why the automated notification by eBay is helpful. A seller has communicated to a buyer by virtue of their terms in the auction listing. If a buyer does not read that whose fault is that?
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  #14  
Old 12-20-2011, 08:58 AM
Mikehealer Mikehealer is offline
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How is paying for something that you agreed to buy within 24 hours unreasonable?
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  #15  
Old 12-20-2011, 09:27 AM
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How is paying for something that you agreed to buy within 24 hours unreasonable?
Pretty easy with no money in Paypal !!!
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  #16  
Old 12-20-2011, 10:28 AM
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I don't see anywhere on the auction I won that said it had to be paid in 24hrs or 3 days or 7 days nothing at all so the balls to file a npb on me. Rob PS I am still thinking of leaving a neg on this guy so everyone knows what happened and they have a right to know
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  #17  
Old 12-20-2011, 05:47 AM
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Quote:
Originally Posted by vintagetoppsguy View Post
Oh, and one more thing guys. From the seller's own auction: "Payment is through PayPal only and due within 24 hours of the auction's end." You want to rip me for leaving a negative for this seller, let's hear you defend the seller's payment expectations.
David, (i ask this nicely) if you don't like the sellers payment terms, then why bid in his auction? And he waited till the 4th day before filing a NPB claim even though he states 1 day in his payment terms, so it seems he was being pretty lenient
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  #18  
Old 12-20-2011, 06:28 AM
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When you bid on an item you are agreeing to the sellers terms. If you dont like them DON'T BID.
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  #19  
Old 12-20-2011, 06:59 AM
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Just so I can clarify, when I referred to communication being the key, I was talking about the buyer communicating with the seller if he can not make the payment within the time that was requested.

Andrew
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  #20  
Old 12-20-2011, 07:25 AM
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I don't agree that npb is a form of communication, or if it is it is a threat like a bill collector and that is how it comes accross. I forgot to pay for an $8 dollar item seller filed npb so I paid immediately, for the next three months I got emails every few days asking me to please pay for my item so it can have a negative impact. When selling I wait atleast 5 days to a week and then send an email asking buyer if they still want the item, then depending on the amount of item wait another few days to a week and ask again. If no response let them know if I don't hear from them will need to file npd so I don't get stuck with the fees. I have waited two months to get paid, sometimes longer. 90% pay fairly quickly and 9% end up paying sometime and 1% never hear from again. I understand the frustration on both sides but everyone is different. As long as no fraud or theft is taking place it shouldn't be the end of the world.
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  #21  
Old 12-20-2011, 07:28 AM
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Originally Posted by dog*dirt View Post
Just so I can clarify, when I referred to communication being the key, I was talking about the buyer communicating with the seller if he can not make the payment within the time that was requested.

Andrew
100% agree with you Andrew.


BTW, what happened to Christmas (holiday) spirit!

As far as I'm concerned, if a seller doesn't here from a buyer, they should file a NPB. It's just to protect their tail. For every person that has a legit reason not to pay, there is an actualy person out there purposely ruining business.

Again, people have unexpected emergencies (appendix, ouch!), and in that instance something should be worked out when the person is healthy enough to communicate with the seller. If that happened to me, the last thing on my mind is making a paypal payment for a card. I'm worrying about more important stuff!

Hope everyone gets everything resolved.
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