Heritage Auctions winnings...Where are they?

[bobbyw8469]

Has anyone received their winnings from Goodwin & Co?? I tried to call Bill's phone number but his mailbox is full and he is not taking any calls. That is not good when you can't get ahold of an auction house.....

[Runscott]

Originally Posted by bobbyw8469

Has anyone received their winnings from Goodwin & Co?? I tried to call Bill's phone number but his mailbox is full and he is not taking any calls. That is not good when you can't get ahold of an auction house.....

Might be a worthwhile project to rate the various auction houses based on characteristics such as shipping, customer service, responsiveness, accuracy of descriptions, etc. I'm saving my own data in a spreadsheet and plan to give all of them a chance. I will probably even purchase something small from Heritage in the future, just to see if the recent service was a fluke. But no way I'm tying up my Fall goodies budget with them again - that was a really dumb mistake.

[Runscott]

Update: Just got an email from a representative at Heritage, he apologizes and will make sure that the items that they received payment for on the 18th, are going to be shipped "as soon as possible."

An even better email: I have finally been outbid on the other Heritage auction that I was still active in. Sweet.