What's this SGC rumor???? - Net54baseball.com Forums

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#19

08-25-2011, 12:13 AM

JamesGallo JamesGallo is offline

James Gallo

Member

Join Date: Apr 2009

Location: Philly

Posts: 762

Wth

What is going on here!! Ever since Spence bought in at SGC that place has been a freaking mess. Michael is one of the best employees they have ever had and his customer service is a HUGE reason why I spend so much time and money with SGC. They can't manage to keep one guy happy. I was wondering why I didn't see him at the National and this explains why. IMO I will not be using SGC until this mess gets cleaned up one way or the other. This back and forth is just not acceptable.

I like the graders over there and all, but honestly who is running things from a service point of view. As far as I am concerned the front man, the customer service rep is the face of the company and they keep messing with it. I love SGC and really have always been a huge supporter but this is crap.

One simple question....
How do you ruin a great company in less then 1 year?

Answer-Get bought by JSA.

James Gallo

__________________
WTB Boston Store Cards esp Ruth, Hornsby and 1915/16 UNC Strip cards and other Boston Store's too.

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