Anyone lose a package through PSA?

[shaunsteig]

Interesting story, thanks for sharing. I've always been a long-time fan of FedEx over UPS, mostly for convenience reasons (FedEx more willing to pick-up, easier to find drop-off FedEx service centers), service (much much better support with delivering packages requiring signatures when I'm not home during weekdays -- which for me is alway), and cost (FedEx has discount with my Amex card).

I recently sent my first submission to PSA and used FedEx. But I discovered that they won't insure collectibles such as baseball cards for more than $1000. The explanation that the service center offered was that they can't be certain of the box's contents and value, especially for such condition-sensitive items. There are many other types of items, besides collectibles, for which they also limit the insurance. Can't say that I found the explanation satisfying, but anyway it's worth keeping that limitation in mind. Next time I submitted, I sent it USPS so that I could insure it for the full amount.

[egbeachley]

Originally Posted by shaunsteig

. The explanation that the service center offered was that they can't be certain of the box's contents and value, especially for such condition-sensitive items. .

That sounds ridiculous. While the statement may be true, if you pay for $5K of insurance you should get $5k back if lost.

[buymycards]

This is from the Fed Ex website.
Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value of US$1,000:
Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture and collector's items.
Film, photographic images (including photographic negatives), photographic chromes and photographic slides.
Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain.
Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware.
Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities.
Plasma screens.
Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal.
Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts.
Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery).
Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler's checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds.
Collector's items such as coins, stamps, sports cards, souvenirs and memorabilia.

[jezzeaepi]

So what of value is there to ship that isn’t on that list? No art, no jewelry, nothing with "fragile qualities," no gems, no precious metals, no antiques, no collectibles, and no papers that have value associated with them. That leaves clothing, and durable electronics? I guess I’ll just go with USPS next time.

I think it’s silly that certain items are excluded. If they sell you the insurance, then they should be on the hook for the value of the insurance that they sold you. I find it especially irritating in my case because I told them exactly what was in my package, and exactly how much I wanted to insure it for. I can understand that they don’t want to be on the hook for fragile items that are packed incorrectly, but just about anything can be packaged safely for shipment if you know what you’re doing.

[buymycards]

The other thing is that it took me 20 minutes to find this paragraph on their website. It was difficult because they don't call it "insurance', they call it "declared value".

[Mrc32]

I'm sorry when this happens to people. I had the USPS lose my first submission to psa. It was insured but I didn't send it registered. They lost a lot of t205s. It sucked. Sorry this happened to you. I hope you can track it down.

[t206hound]

What's the significance here? Did you get compensated?

Originally Posted by Mrc32

It was insured but I didn't send it registered. They lost a lot of t205s. It sucked.