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#2
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__________________
Leon Luckey www.luckeycards.com |
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So I called fedex today to see if they had located my package, and they said "they could not locate the person who is in charge of my case, and they will call back tomorrow." lol. I guess they can't find anything over there. Classic...
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I went through a similar issue with UPS recently. My girlfriend's package was signed for by "someone" in our building, then located, and then "lost." They kept telling me the same thing every time I called: We will have a response in 2-5 business days. But I got fed up after waiting more than two weeks for a response. After waiting and hearing nothing I called one day and demanded to speak to everyone's supervisor that was placed on the line, as high up as I could get them to put me through to. Once I started demanding to speak to supervisors my package mysteriously materialized two days later.
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Until recently, I had never experienced a lost item by the USPS, and my wife and I have shipped approx. 3,500 items from our eBay sales (we do lotsa yard sales, church sales, etc. and sell our findings on eBay). But, on December 28th, I mailed a bb card to another Net 54er that never reached him. I had insured it (for less than its full value, much to my chagrin) but did not purchase a delivery confirmation or return receipt, because a few years ago a USPS clerk told me it was not necessary to spend money for these "extras" since I had bought insurance. On January 25th, I mailed my insurance claim with documentation as to the value of the card (copy of an email containing the agreed selling price). And, today I received a check from the USPS for the full amount of my claim. No hassle, and relatively fast. Hopefully, the card will turn up some day - I'll gladly return the money to the USPS if it does!
FWIIW, I think the USPS's rates for insurance are rather high. My guess is the insurance aspect of their business is very profitable, even though the USPS is losing money big-time overall. Val |
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