USED to be REA's big fan ---not any more

LOUCARDFAN · #1 06-22-2010, 02:06 PM

This is a difficult situation for both parties. Fault lies with both REA and the buyer for not checking the actual grades on the cards that were presented.

Mistakes happen as everyone is human and Rob and REA have taken a pro-active approach in dealing with the situaton at hand. In my opinion, Rob and REA has handled this with pure class and the buyer should only be upset at himself for not catching the other card before speaking with Rob. I would have checked the entire set after I saw the first card that was a mistake. I am sure that Rob would have made good on any and all cards that were misrepresented.

REA is a great and honest auction house and this will not change my mindset in the way I feel about dealing with them.

Todd

Leon · #2 06-22-2010, 02:17 PM

Just to be clear Bill and I did speak about this a few times on the phone. At no time did I ever know what auction house it was (as he never said), nor did it matter. All I told Bill was that he couldn't be anonymous (private) if he posted about it. It is a difficult situation and I am not sure REA could have done much more to make it right, than they did.

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