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#1
07-01-2009, 07:49 PM
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Quote:
Regarding your first question: My PayPal address is the address I use at my UPS store to receive packages. My guess is that it's not that unusual. I think by "confirmed address" PayPal wants an address at which items can be delivered (and not necessarily the account owner's residential address). I did not always have my UPS store address as my PayPal address, but if I remember correctly, it wasn't tough to switch. I'm not saying whether it's right or wrong, just that it's not an indication that someone's trying to pull a fast one. Regarding your second question, I've never had to sign for a package that I've picked up at my UPS store address. The UPS store signs for it on delivery, and all of the employees there know me, and they give me my packages. I've asked other people who have UPS mailboxes, and this seems to be standard operating procedure. I don't agree that it's a good policy, because the store has no protection if a week after I pick up a package I go back to them and say I didn't get it. There are some weeks where I might pick up 7-10 packages, and they're not keeping track of any of them. I would much rather they keep a log to protect both them and me. What happens if they sign for a package, and it gets misplaced? I have no proof that I didn't pick it up. So though I don't think it's a good system, I also don't think it's automatically a red flag that some kind of fraud has taken place. 
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#2
07-02-2009, 07:03 AM
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Makes sense Rob, based on this, the UPS store may be liable then. That is a pathetic practice they have.
The red flag in this case is that the seller does not have the card or the money back, that is theft/fraud no matter how you slice it. It sounds like that this is a very easy way to steal through a UPS store, my friend may be able to sue the store owner. thanks for the info Dan
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#3
07-02-2009, 07:14 AM
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How is it the store owner's fault if the buyer defrauded your friend?
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#4
07-02-2009, 07:18 AM
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For having a service similar to a PO Box (unless I am misunderstanding something) and handing out expensive tracked packages with no signatures or ID?
I don't know, seems like a ridiculous practice to me if you are going to handle shipments of thousands of dollars no?
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#5
07-02-2009, 08:18 AM
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The store owner is probably by contract authorized to sign for and accept packages by the box owner, which satisfies the signature requirement for the postal service and other delivery companies. I think it will be very uphill to claim the store owner's negligence in not obtaining an internal signature is somehow the proximate cause of the fact that a fraudster was able to take advantage of some loophole in ebay/paypal practices and procedures. Perhaps a more plaintiff-oriented lawyer would have a different view.
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#6
07-02-2009, 08:35 AM
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Well Peter, unfortunately I am not a lawyer and am probably the most clueless person on this board about law so you have me at a disadvantage here.
It just seems to me that the package should be signed for all the way to the final destination. If USPS and UPS are going to work together than I think both should have similar rules in place. If you have a PO Box, you are not going to get this insured package without signing for it. To have UPS sign for it and then just hand it out to whoever wonders in the store claiming to have a box there, or actually having a box there, just seems a little lax to me at that point. I do however agree that USPS was satisfied once the UPS store signed for the package. Last edited by danmckee; 07-02-2009 at 08:37 AM.
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#7
07-02-2009, 08:44 AM
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Quote:
I'm pretty sure that if my wife, who never has been in the store, walked in and said she was there to pick up any packages or mail for me, she would be asked to show some ID (or I would get a phone call to verify).
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#9
07-02-2009, 11:53 PM
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Well...a little more quick research...first...in order to rent a mailbox at the UPS store the person needs to have two valid forms of id, one of which is a photo id. The store is supposed to keep these on file (I called customer service on this one). I would get the San Fernando Police department back involved. I would also put in a call to UPS corporate and put a little pressure on. I know that mail fraud is not their highest priority in SFPD but this could have been handled a bit better.
Also, the UPS store should have his phone number. They routinely call people in to pick up packages. The SFPD could just wait for him. Joshua Last edited by Wite3; 07-03-2009 at 12:04 AM.
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