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#1
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Is that the DSR categories don't cover every element of the deal. All it covers is accuracy of description, communication with seller, speed of shipment and reasonableness of shipping charges. Nowhere is there a place to rate the seller on packaging. So if I get a damaged item because the packaging was not adequate, as happened recently, I leave a low rating ... where? And the system is in need of refinement. There should be some way to prevent a buyer from dinging a seller for slow shipment when the item was shipped in accordance with the stated shipping terms in the listing. I had that happen to me, where I shipped as advertised but the buyer wanted it faster than that. And you should never get dinged for shipping charges when shipping is free; that DSR option should be auto-filled as a 5.
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Read my blog; it will make all your dreams come true. https://adamstevenwarshaw.substack.com/ Or not... Last edited by Exhibitman; 05-28-2009 at 01:50 PM. |
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#2
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I think it is a great idea to have the auction on the B/S/T Frank. Many times I have thought of doing the same thing as I really have no idea as to the value of most of my collection and have had many great experiences on the BST. Perhaps a new auction category with a one week time limit? What auction house wants to take in consignments for under $100, this could be a great place to parcel out some low dollar items.
Rawn
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Not a forensic examiner, nor a veterinarian, but I know a horse's behind from a long ways away. |
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#3
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Hey there...
Thank you. I've stumbled upon a plan, at least for this auction of the Mullin horizontal, one that I think will work. The bids came in, and got to a point where I figured I could part with the card. (I'd listed it as an auction, didn't specify absolute or reserve.) Less than 24 hours into it, a satisfactory minimum was reached. I contacted the bidder, and asked when he'd be around the pc, a convenient time for him for the auction to end. He said 10am Sat. So the auction ends after 5 minutes of no more higher bids, after the time he suggested. "I have a bid of $12.50, going once... " Last edited by FrankWakefield; 05-29-2009 at 09:06 AM. |
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#4
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Can anyone tell me how my DSR rating can go down from 4.9 to 4.8 in the shipping category when I offer free shipping on all of my listings??? This just knocked me down from the 20% to the 15% discount range.. I absolutely can't stand Ebays new system.
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#5
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Quote:
I've had the same issue. I always offer free shipping and I don't have a 5 star rating either. I agree with the idea above that if you offer free shipping that it should automatically be filled in a 5. People also must have unrealistic expectations about how fast they think they should get their item. 99% of the time I send stuff out the same day or at worst the next morning and my shipping time rating is the same as my shipping cost one. I can't control how fast the postal service delivers it after I send it.
Last edited by Doug; 05-29-2009 at 08:08 AM. |
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#6
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Mike, Doug, that could happen when someone gives you a 4 - Reasonable rating for shipping charges when they are annoyed by something else... such as:
- too many emails - not enough emails - poor packaging - long time before item is delivered - a shipping mark showing item was shipped several days after payment. - an email saying I have to leave the seller all 5s. - and the one that annoys me "I've shipped, let me know when you've received it and you're happy with it, once you've posted positive feedback I'll reciprocate". As a buyer, once I've promptly paid, I'm ready to receive positive feedback from the buyer. I hate hostage feedback. I'm NOT saying those things justify a 4. I am saying that those things could result in you getting a 4. Or several 4s. |
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#7
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Maybe you didn't combine shipping on multiple purchases?
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#8
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It seems that about 95% of buyers are pretty good, the other 5% are a funny bunch, you could give them cards for free, ship for free, and they still would find a problem and complain. I guess it's just the way of the world.
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#9
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Free is free no matter how many you purchase. I do agree that someone could give a lower rating because there not satisfied with something else.
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#10
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I had no idea any of this was going on. I have never bothered with the "star" portion of the feedback rating. I just leave them blank out of laziness. I had no idea I might actually be doing the sellers a favor.
How is it that sellers who routinely pass off counterfeits as originals, or who sell cut-out pictures from magazines as baseball cards, are still running rampant on ebay. But sellers who get a rating of better than "very good" in every category can be booted off? Totally bizarre. |
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#11
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I was kidding.
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