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#1
05-29-2009, 08:01 AM
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Ebay crap
Can anyone tell me how my DSR rating can go down from 4.9 to 4.8 in the shipping category when I offer free shipping on all of my listings??? This just knocked me down from the 20% to the 15% discount range.. I absolutely can't stand Ebays new system.
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#2
05-29-2009, 08:07 AM
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I've had the same issue. I always offer free shipping and I don't have a 5 star rating either. I agree with the idea above that if you offer free shipping that it should automatically be filled in a 5. People also must have unrealistic expectations about how fast they think they should get their item. 99% of the time I send stuff out the same day or at worst the next morning and my shipping time rating is the same as my shipping cost one. I can't control how fast the postal service delivers it after I send it. 
Last edited by Doug; 05-29-2009 at 08:08 AM.
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#3
05-29-2009, 08:35 AM
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Mike, Doug, that could happen when someone gives you a 4 - Reasonable rating for shipping charges when they are annoyed by something else... such as:
- too many emails - not enough emails - poor packaging - long time before item is delivered - a shipping mark showing item was shipped several days after payment. - an email saying I have to leave the seller all 5s. - and the one that annoys me "I've shipped, let me know when you've received it and you're happy with it, once you've posted positive feedback I'll reciprocate". As a buyer, once I've promptly paid, I'm ready to receive positive feedback from the buyer. I hate hostage feedback. I'm NOT saying those things justify a 4. I am saying that those things could result in you getting a 4. Or several 4s.
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#4
05-29-2009, 03:52 PM
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#5
05-29-2009, 05:49 PM
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It seems that about 95% of buyers are pretty good, the other 5% are a funny bunch, you could give them cards for free, ship for free, and they still would find a problem and complain. I guess it's just the way of the world.
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#6
05-29-2009, 10:41 PM
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#7
05-30-2009, 11:08 AM
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I had no idea any of this was going on. I have never bothered with the "star" portion of the feedback rating. I just leave them blank out of laziness. I had no idea I might actually be doing the sellers a favor.
How is it that sellers who routinely pass off counterfeits as originals, or who sell cut-out pictures from magazines as baseball cards, are still running rampant on ebay. But sellers who get a rating of better than "very good" in every category can be booted off? Totally bizarre.
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#8
05-30-2009, 01:13 PM
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Last edited by HRBAKER; 05-30-2009 at 01:13 PM.
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#10
05-30-2009, 11:39 AM
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