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#11
02-28-2008, 12:59 PM
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Jim Crandell's personal thread
Posted By: shane leonard
PSA will refund money back to you if they incorrectly graded a card that was trimmed. I have found two cards in my collection and Joe made good on it. I see your point about spending $200K and a company giving you a $10K refund on a card that was messed up. I think this is wise for a company to refund the money. If PSA or SGC guarantees their product, why not go directly to them instead of the auction house? For customer service issues, I would be glad to handle that for all of our clients, not just the big ones. 
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