PSA Folded my Item to fit in their Holder?!

[nolemmings]

So what do you believe is a proper remedy for this PSA screw-up?

[perezfan]

“So what do you believe is a proper remedy for this PSA screw-up?”

Unfortunately there isn’t one.

It was a unique piece and will never be the same. Would hope to see the idiot who graded it get terminated. Nobody with judgement that poor should be working in the field of authentication… even for a company as corrupt as PSA.

PSA should ask the victim to name a cash price he feels is fair… and NOT a PSA credit towards future business (as there shouldn’t be any). If they can’t meet at a cash number that’s satisfactory to the victim, then sue.

[BillyCoxDodgers3B]

Originally Posted by perezfan

If they can’t meet at a cash number that’s satisfactory to the victim, then sue.

As has been mentioned but also danced around, the value of this piece, even if pristine, is not very high. It's not even worth an hour of what a lawyer charges. Depending on the lawyer in question, it's not even worth a few minutes of their going rate! Therefore, a lawsuit would be ridiculous. The value of the item is immaterial. PSA really lucked out in that regard, but that doesn't make the customer happy, does it? I wouldn't want to see this happen with a 1989 Fleer Rick Schu, either. Someone was paying for a service and basically received the complete opposite of what they were paying for. Imagine the uproar if someone took their car to a mechanic and were handed back a crushed cube.

The OP particularly appreciated this item due to it being signed "Lawrence Doyle". If you're a fan of Doyle, then that is assuredly to be appreciated, as there exists a sea of Larry Doyle autographs, but "Lawrence Doyle" is a different story. Rarity doesn't always equate to a huge bump in value, but finding a replacement may pose a challenge, as the OP is well aware. I am glad for his sake that the piece isn't entirely destroyed, but again, that's not the issue.

I'm sure the person responsible for folding the check is a lowly worker on the slabbing assembly line rather than an authenticactor, but yes, they need to be terminated. If they can't grasp the most basic of things you don't do...

[edtiques]

Maybe we should all send an email to PSA telling them what we thought of their fine work here. Shame them into a compromise. If enough of us do it, they'll take notice and maybe settle up with the op.

[Directly]

Contact PSA ASAP, they will try to come up with a solution, possibly some compensation, and properly slab for free. They have for me in the past. It wasn't your job to put your check in the correct slab. We all could have lawsuits for one thing or the other, see what PSA will do to ease the pain, the check has already been folded, but it can be restored--good luck!

[calvindog]

Do we know what the purchase price of this check was?

[perezfan]

It’s not just the market price that matters. There was clearly a high sentimental value to the owner/submitter in addition to its rather pedestrian market value.

And yes, BillyCox is right. I was writing from hospital bed (groggy, restless, late at night). It would not be the authenticator, but rather an assembly-line guy in slabbing that should be updating his resume.

[Carter08]

Originally Posted by calvindog

Do we know what the purchase price of this check was?

Looks like there is a very similar check about a week apart on eBay for 250.

[The Detroit Collector]

Originally Posted by Carter08

Looks like there is a very similar check about a week apart on eBay for 250.

The one your speaking of is signed L. Doyle. Big difference.