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#1
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I have also received a pretty quick response when using the customer service feature of the website. Have you at least tried that? And if you close your request with “Sincerely, Karen” they will know you need a manager.
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. || || \/ If you want a deal, you might not get a card. If you want a card, you might not get a deal. Last edited by CardPadre; 02-14-2025 at 06:58 PM. |
#2
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Karen! That’s great I did go through the website for a reholdering issue. It was resolved in a few weeks. Happy with the result. Through website I think is best and have to be patient. Something none of us is very good at. |
#3
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I've had to contact PSA over a few issues in the past and I've always have to call or email customer service, leave my contact information and a brief description of my issue, and wait 2-6 business days for someone to call me back, which they always have. While always slow (probably understaffed for the volume they do), they've always eventually taken care of my issues.
Last edited by LEHR; 02-15-2025 at 08:07 AM. |
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