Memory Lane Gehrig expectation vs reality

[Snowman]

Originally Posted by Mozzie22

Watch for this card again after Kurt's Card Care gets his hands on it.

I definitely would have cracked it and cleaned it if I had kept it, but I don't press out creases, so I didn't want it after it showed up with those giant creases.

[Snowman]

There's been a new development in this saga with Memory Lane. In response to me posting this thread, they have revoked my bidding privileges. Clearly, they'd like to make a statement. If you criticize them publicly, they will punish you.

Thanks for showing your true colors Memory Lane. GFY.

[SyrNy1960]

Originally Posted by Snowman

There's been a new development in this saga with Memory Lane. In response to me posting this thread, they have revoked my bidding privileges. Clearly, they'd like to make a statement. If you criticize them publicly, they will punish you.

Thanks for showing your true colors Memory Lane. GFY.

Travis,

Sorry to hear this is how Memory Lane decided to treat you after their obvious misrepresentation of the card in question.

Facts: Memory Lane lists a card in their auction that doesn't show the obvious multiple creases and wrinkles. Travis receives the card, sees the multiple creases and wrinkles, requests a refund, sends the card back, receives a refund without any communication or at least a minimum "regret any inconvenience." Memory Lane then relists the image of the same card again, is aware of this thread, adds a new image of the card showing the creases and wrinkles, then bans Travis from bidding because he shared his story.

Oh sure, Travis is the bad guy in this scenario. Shame on you Travis

My generation, we didn't have the internet or social media. This is what people do today, and I think it's a good thing. My generation, when situations like this occurred, the business always did right by the customer. Businesses cared about what people thought about their business. It was their reputation on the line.

Memory Lanes lack of professionalism and maturity is evident in this situation. Oh, and by the way, great job Memory Lane, you now have one less customer.

[1952boyntoncollector]

Originally Posted by Snowman

There's been a new development in this saga with Memory Lane. In response to me posting this thread, they have revoked my bidding privileges. Clearly, they'd like to make a statement. If you criticize them publicly, they will punish you.

Thanks for showing your true colors Memory Lane. GFY.

so people will learn that not putting them on blast and waiting to see if get a refund back before all of that i guess is their lesson..

i still think if someone feels that didnt get an accurate card and it cost them a few k, and a refund was not first given, i dont think they would care if prevented from bidding again as long as they got their money back

[Johnny630]

This hobby is ruthless wow.....sorry Snow.

Guess what they will change their minds again or claim mistake...you'll be back allowed to bid. Trust me...

[Jay Wolt]

Originally Posted by Johnny630

This hobby is ruthless wow.....sorry Snow.

Guess what they will change their minds again or claim mistake...you'll be back allowed to bid. Trust me...

If so, why would he ever bid w/ them again?

There's alot of other quality auction houses to deal with that will appreciate his business

[SyrNy1960]

Originally Posted by Johnny630

This hobby is ruthless wow

Not everywhere. This is still a great hobby with many great people and businesses. But I do see that there are definitely generational differences of opinion in how things should be handled, that's for sure.

I was born in the United States of America. I now sometimes feel like I live in the United States of Excuses.

[bnorth]

Originally Posted by Snowman

There's been a new development in this saga with Memory Lane. In response to me posting this thread, they have revoked my bidding privileges. Clearly, they'd like to make a statement. If you criticize them publicly, they will punish you.

Thanks for showing your true colors Memory Lane. GFY.

LOL, what did you expect to happen? I have been in the hobby for decades and this is usually how it works out.

[Republicaninmass]

Originally Posted by Snowman

I definitely would have cracked it and cleaned it if I had kept it, but I don't press out creases, so I didn't want it after it showed up with those giant creases.

Centering isn't perfect, so would you disclose this cleaning when selling?

Asking for a friend.

[Snapolit1]

Where is the chorus of people saying so and so is a standup guy, will do the right thing, etc.?

[Gorditadogg]

Originally Posted by Snapolit1

Where is the chorus of people saying so and so is a standup guy, will do the right thing, etc.?

Steve, you so-and-so, you are a stand-up guy.

[parkplace33]

Originally Posted by Snapolit1

Where is the chorus of people saying so and so is a standup guy, will do the right thing, etc.?

That only happens when it is convenient for them.

I love this board, but I do know of several members that won't say things on a variety of subjects publicly due to fear of reprisal. And with what happened with Snow, who can blame them?

[SyrNy1960]

Originally Posted by parkplace33

That only happens when it is convenient for them.

I love this board, but I do know of several members that won't say things on a variety of subjects publicly due to fear of reprisal. And with what happened with Snow, who can blame them?

If you’re right, you’re right. If you’re wrong, you’re wrong. I won’t lose any sleep if I’m shunned for speaking the truth. But I do understand what you're saying.

[Snowman]

Originally Posted by Republicaninmass

Centering isn't perfect, so would you disclose this cleaning when selling?

Asking for a friend.

I wouldn't have sold it. But tell your friend "thank you" for asking.

[Snowman]

I guess it's time for me to post the other card I purchased from Memory Lane, which was the far greater "sin" on their part. Stay tuned...

[parkplace33]

Originally Posted by Snowman

I guess it's time for me to post the other card I purchased from Memory Lane, which was the far greater "sin" on their part. Stay tuned...

We are all ears

[Republicaninmass]

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

[Snapolit1]

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Russell send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

[Gorditadogg]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.

You grossly overpaid for a psa 1, which it clearly is and was.

The AH misrepresented the card, both with their description and their pics. No professional auction house should do that.



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[Lorewalker]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

LOL

If I had won this card and once in hand saw the scan and description were that misleading it would concern me about anything else I might want. Not suggesting the house was trying to deceive anyone but if I cannot rely on their photos or descriptions, then what is the point of bidding with them again? Begs the question why he would even think to do more business with them.

And it is common courtesy to take your gripes to the company and give them a chance to resolve the issue before prematurely smearing them in a thread yet I see it done constantly here.

[parkplace33]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

We aren't talking about what is done after the card is purchased. We are talking about the sale of the card and how the pictures/description do not accurate reflect the card. Bottom line, the auction house was at fault.