Memory Lane Gehrig expectation vs reality

[Snowman]

I guess it's time for me to post the other card I purchased from Memory Lane, which was the far greater "sin" on their part. Stay tuned...

[parkplace33]

Originally Posted by Snowman

I guess it's time for me to post the other card I purchased from Memory Lane, which was the far greater "sin" on their part. Stay tuned...

We are all ears

[Republicaninmass]

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

[Snapolit1]

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Russell send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

[SyrNy1960]

Originally Posted by Snapolit1

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Garner send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

Well said!

[ejharrington]

Originally Posted by Snapolit1

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Garner send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

That was a class act on Al’s part.

[Fred]

Do you the reason Love of the Game auctions is successful? In a word - Al. He understands the business and values his clientele. Do you know why Love of the Game doesn't get trashed on this board? In a word - Al.

I've never met him but I've spoken with him on the phone a few times and you can tell he really loves what he does and cares about the people that bid in his auctions. Tell you what, if I were to open an auction business, it'd be modeled after Love of the Game.

No, that is not sucking up to Al, because I'm sure he's not going to give me a discount on my BP the next time I win an auction lot from him. People say positive things about Al because that's just the way he makes people feel, like they want to let everyone know they can trust Love of the Game and appreciate a business that cares about it's customers.

[Gorditadogg]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.

You grossly overpaid for a psa 1, which it clearly is and was.

The AH misrepresented the card, both with their description and their pics. No professional auction house should do that.



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[Lorewalker]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

LOL

If I had won this card and once in hand saw the scan and description were that misleading it would concern me about anything else I might want. Not suggesting the house was trying to deceive anyone but if I cannot rely on their photos or descriptions, then what is the point of bidding with them again? Begs the question why he would even think to do more business with them.

And it is common courtesy to take your gripes to the company and give them a chance to resolve the issue before prematurely smearing them in a thread yet I see it done constantly here.

[raulus]

Originally Posted by Lorewalker

And it is common courtesy to take your gripes to the company and give them a chance to resolve the issue before prematurely smearing them in a thread yet I see it done constantly here.

To what extent is it common courtesy to provide insights that might help the full board to be aware of potential similar issues?

I suppose we can debate whether the name of the AH needs to be identified, but certainly it’s been eye-opening to me to see the difference between the card as originally advertised and as delivered.

[G1911]

The truth should always be told. Whether it's disclosing the truth of a cards condition, how it has been altered/modified/cleansed/worked on or what an auction house did. It is not wrong to state the truth, regardless of who or what agenda that helps or hurts or smears.

[SyrNy1960]

Fact: If the image of the card clearly showed the creases and wrinkles in the original auction, this thread wouldn't exist. The end!

[parkplace33]

Originally Posted by Republicaninmass

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

We aren't talking about what is done after the card is purchased. We are talking about the sale of the card and how the pictures/description do not accurate reflect the card. Bottom line, the auction house was at fault.

[SyrNy1960]

Originally Posted by parkplace33

We aren't talking about what is done after the card is purchased. We are talking about the sale of the card and how the pictures/description do not accurate reflect the card. Bottom line, the auction house was at fault.

Thank you! This keeps going in circles, yet it’s so simple to understand.