Goldin adds marketplace and weekly auctions

[anchorednw]

Originally Posted by troutbum97

Beware - Goldin is trash.

It appears they have not improved.

Buyers beware from this clown show.

Brian May

I am currently in the same boat, waiting on cards from that same auction.

Really chaps me that they are so damn terrible and inefficient (and expensive)

[brianp-beme]

The last multiple posts on the following thread involved the same shipping issues experienced by other members, and included a post by Ken.

https://www.net54baseball.com/showthread.php?t=340588


Brian

[troutbum97]

Originally Posted by anchorednw

I am currently in the same boat, waiting on cards from that same auction.

Really chaps me that they are so damn terrible and inefficient (and expensive)

I do not mind waiting on shipping. AH get backed up, I understand.

But back the F off the fascist constant emails & texts, forcing me to pay ASAP.

I wanted to pay by mailing a check USPS ... but Goldin's hounding me forced me pay by credit card & eat the 3% fee .... just to wait now 3-4 weeks before my card arrives.

EDIT - Venting here must have worked - they just shipped my card within the last hour.

[kengoldin]

Originally Posted by troutbum97

I do not mind waiting on shipping. AH get backed up, I understand.

But back the F off the fascist constant emails & texts, forcing me to pay ASAP.

I wanted to pay by mailing a check USPS ... but Goldin's hounding me forced me pay by credit card & eat the 3% fee .... just to wait now 3-4 weeks before my card arrives.

EDIT - Venting here must have worked - they just shipped my card within the last hour.

No
Venting on here actually didn’t work.
I had a staff member contact you and ask for your name and email so we could get you shipped. You did not provide that info to them (they forwarded me your reply), so we could not help you. That said, it appears as you said your order shipped anyway, which means the efforts I referred to in my post 2 days ago has worked. At this point over 75% of the backlog has been cleaned up , and again I am sorry for any inconvenience this delay caused.
Once again, if it makes you feel better to post insults feel free to do so, but if you need to get something accomplished I am going to be very hands on. So feel free to email me personally at ken@goldin.com

[JeremyW]

Whether right or wrong, it's nice to see an auction owner respond to complaints on net54.

[icurnmedic]

Originally Posted by JeremyW

Whether right or wrong, it's nice to see an auction owner respond to complaints on net54.

No skin in the game but I Agree 100%

[troutbum97]

Originally Posted by kengoldin

No
Venting on here actually didn’t work.
I had a staff member contact you and ask for your name and email so we could get you shipped. You did not provide that info to them (they forwarded me your reply), so we could not help you. That said, it appears as you said your order shipped anyway, which means the efforts I referred to in my post 2 days ago has worked. At this point over 75% of the backlog has been cleaned up , and again I am sorry for any inconvenience this delay caused.
Once again, if it makes you feel better to post insults feel free to do so, but if you need to get something accomplished I am going to be very hands on. So feel free to email me personally at ken@goldin.com

No tracking number showing in my order, so it probably did not ship yet.
Someone most likely just clicked "SHIPPED" in the system, and then who knows.

[DJR]

Ken reached out to address my question, thanks

[Exhibitman]

I am sympathetic to the collectors who did not get their stuff in a reasonable time but that issue has been addressed and explained, so why not give the AH a chance to get it right, or use the direct contact info that Ken provided instead of railing here?

With regard to the pestering exhortations to pay, there is a simple solution: don't. If you want to pay by check and that is an option, just do it and send the emails to the trash unread. No one has to do something just because someone is a pest. Just Say No (I think I read that somewhere).

Thread needs a card:

[jsfriedm]

And it appears that Goldin weekly auctions are now a thing of the past.