Heritage Auctions - Boston Garters

[Aaron Seefeldt]

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[Powell]

Its says “not sold” now but that’s not what it said last night and this morning. My account identified the set in my win column and then changed it later Saturday morning

[gabrinus]

Maybe all the people who had high bids should pay and then Heritage can charge them some sort of a penalty as well so they do better than the consignor...as long they come out ok...Jerry

[nolemmings]

Really an awful outcome for many. It will be interesting to see what Heritage deems is the correct path to take. In years gone by this forum probably would have had a helluva chat exchange going on while the clock was ticking on these Boston Garter lots. Not griping Leon, just waxing nostalgic.

[brunswickreeves]

According to HA Web Tips (linked below at end):

Heritage Live FAQ:
‘How do I know if I won the lot?

When the lot closes a message in green indicating you won will be displayed (see example below). In addition, you can check the item status in the "Realized Prices" tab.

You Won!’

HOWEVER, further down this reference page under Bidding Guidelines it states:

‘If you are the successful high bidder when the auction closes, you will receive an Email confirmation immediately following the auction followed by an E-mail invoice in the next few days for your winnings.‘

https://sports.ha.com/c/ref/web-tips...nes-incrementsAttachment 591429Attachment 591429

Do these conflict in this scenario??

Perhaps the most equitable thing HA can do is refund any money paid so far, declare no true winner given conflicting communications to the individual and lot buyers, and reset the individual and lot auction, which will give everyone a fair and fully informed chance at bidding again.

[calvindog]

Three things are true here: this is entirely Heritage’s fault by not knowing how to run this particular type of auction (individual lots/full set competing simultaneously), Powell is a huge consigner and customer, and the consigner of the BGs lost money due to Heritage’s error. At the very least, Heritage has to re-do the auction, although at the time Powell was prevented from bidding anymore he was the rightful winner. If I was in charge, I’d give the cards to Powell and compensate all the other parties greatly, although it pains me to say that as Aaron is a great dude and an innocent party here.

If Leland’s was capable of doing the right thing by not trying to force payment from the winner (and my client) of the Tom Brady “final TD pass football” which wasn’t his final TD pass when he announced his comeback the day after the auction end, somehow I think Heritage is capable of being fair here as well.

[Aaron Seefeldt]

I received the invoice/email at 3 a.m. this morning for the Baker.