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Old 07-23-2022, 11:57 AM
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Peter_Spaeth Peter_Spaeth is online now
Peter Spaeth
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Originally Posted by painthistorian View Post
The fact is that SGC does not even allow phone calls unless you are privileged to have their private numbers yet currently still has huge amount of demand, so I guess they think they know what they are doing.

I no longer submit anymore with such a blatant disregard for customers to either company unless its thru an auction house, they get better service, its time the complainers do the same.
People for the most part don't care about customer service, they just want the flip and slabs. It's ironic because back in the day SGC used to have outstanding customer service over the phone, in my limited experience. And not all that long ago when I submitted some relatively obscure nonsports cards, Matt Clark could not have been better to deal with.
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Last edited by Peter_Spaeth; 07-23-2022 at 11:59 AM.
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Old 07-23-2022, 12:10 PM
Aquarian Sports Cards Aquarian Sports Cards is offline
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Originally Posted by Peter_Spaeth View Post
People for the most part don't care about customer service, they just want the flip and slabs. It's ironic because back in the day SGC used to have outstanding customer service over the phone, in my limited experience. And not all that long ago when I submitted some relatively obscure nonsports cards, Matt Clark could not have been better to deal with.
Matt was GREAT at SCG, which is probably a large part of the reason he is at REA now.
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Old 07-23-2022, 12:31 PM
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Ben North
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Originally Posted by Aquarian Sports Cards View Post
Matt was GREAT at SCG, which is probably a large part of the reason he is at REA now.
Matt was awesome at SGC. He has been gone for a few years. He helped me with my last sub to them and was gone by the time the cards come back.
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Old 07-23-2022, 12:53 PM
Johnny630 Johnny630 is offline
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Matt was great at SGC….He is Currently Great Working for REA.
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