FedEx?!

BRoberts · #1 12-12-2021, 08:39 AM

A delivery from an auction house (not sports related) was scheduled to be delivered by Federal Express to my home on Wednesday. It got delayed three times, eventually arriving Saturday. Package was valued at $3,000 and was shipped "signature required." I understand that in most cases signatures aren't being required, but until yesterday the delivery person would at least confirm he was handing off the package to the person it was addressed to. This time it was left outside a garage door at the side of the house, an hour before severe rain arrived. We have a covered porch at our front door, where 99 percent of our packages are left. I have no idea what the guy yesterday was thinking, assuming he was. I think the auction house is lucky that I'm an honest guy, because there is no proof that I've received the package.

insidethewrapper · #2 12-12-2021, 09:34 AM

What service do the auction houses use on the most expensive items like 100k+ ? Are they insured the total amount ? If you sell on ebay a 10K item and the buyer claims ( not as described), do you lose 10k ?

Bigdaddy · #3 12-12-2021, 11:26 AM

Whether it is UPS, USPS or FedEx, I'd be willing to bet that problems can be directly traced to the local office, not necessarily a reflection of the national organization. Whatever the local managers put up with, that is the level to which the employees will perform.

That is why there are so many different opinions of the companies.

jingram058 · #4 12-12-2021, 12:20 PM

Quote:

Originally Posted by Bigdaddy

Whether it is UPS, USPS or FedEx, I'd be willing to bet that problems can be directly traced to the local office, not necessarily a reflection of the national organization. Whatever the local managers put up with, that is the level to which the employees will perform.

That is why there are so many different opinions of the companies.

10-4, agree completely.

Jobu · #5 01-11-2022, 04:05 PM

I always thought FedEx was reliable. Then they delivered two packages that are not mine to my house about 2-3 weeks ago. One was my neighbor's, the other address is a mile or two away. The only way to report a misdelivery is by calling, they have no automatic option and no email contact. I called, they said they would come get the package, they never did. I called again and the same thing happened, so they have been notified twice that I have someone else's package and apparently they don't care.

So, if using FedEx, or any service really, paying for signature confirmation would be worth it to make the driver at least have to look at the damned address a second time.

ruth-gehrig · #6 01-11-2022, 06:00 PM

It saves me alot of stress to simply have FedEx and UPS packages redirected to a local pick up location. UPS has a retail location about 10 miles away and FedEx less than that. I dont have to worry about a signature not being obtained, delivered to a neighbor or a package left in the rain.

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