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  #1  
Old 08-26-2021, 03:04 PM
Bram99 Bram99 is offline
Tony S.ti.ns.a
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Default same here

I have bought from them for years, always had good luck with what I purchased, no problems.

But I have never ever been able to contact a single person there when I have tried.

It has to be deliberate in their business model - it cannot be an oversight.
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  #2  
Old 08-27-2021, 02:23 PM
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mrreality68 mrreality68 is offline
Jeffrey Kuhr
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Quote:
Originally Posted by Bram99 View Post
I have bought from them for years, always had good luck with what I purchased, no problems.

But I have never ever been able to contact a single person there when I have tried.

It has to be deliberate in their business model - it cannot be an oversight.
+1 agreed
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Looking for
1920 Heading Home Ruth Cards
1920s Advertising Card Babe Ruth/Carl Mays All Stars Throwing Pose
1917-20 Felix Mendelssohn Babe Ruth
1921 Frederick Foto Ruth
Rare early Ruth Cards and Postcards
Rare early Joe Jackson Cards and Postcards
1910 Old Mills Joe Jackson
1914 Boston Garter Joe Jackson
1911 Pinkerton Joe Jackson
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  #3  
Old 08-27-2021, 06:31 PM
Johnny630 Johnny630 is offline
Johnny MaZilli
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Quote:
Originally Posted by Bram99 View Post
I have bought from them for years, always had good luck with what I purchased, no problems.

But I have never ever been able to contact a single person there when I have tried.

It has to be deliberate in their business model - it cannot be an oversight.
Agree he always ships promptly. He is one of the few good guys in the AH Business along with Scott, REA, Sterling, LOT ect I’m sure I’m missing a few buy these are the first that come to mind.

Last edited by Johnny630; 08-27-2021 at 06:31 PM.
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  #4  
Old 08-28-2021, 08:33 AM
rugbymarine rugbymarine is offline
Ian H@ll
 
Join Date: Nov 2016
Location: Southeast PA
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I won 2 lots in the auction that ended on 7/29/2021. I've bid before, but that's the first time I've won cards in a Sirius auction.

I mailed a check the following Monday (8/2/2021). Cards shipped about a week after that, and arrived to me with no issues.

The odd part is that my check wasn't deposited. I sent a message through the 'Contact Us' area of their website to confirm that the payment was received. Unlike most of the feedback here, I got a response the next day saying the check would be deposited soon.

I've never had anyone (eBay, auction house, etc..) send me a card before payment was 'confirmed', but I have zero complaints on their communication and how soon they shipped the cards.
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  #5  
Old 08-28-2021, 02:47 PM
jayshum jayshum is offline
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Quote:
Originally Posted by Johnny630 View Post
Agree he always ships promptly. He is one of the few good guys in the AH Business along with Scott, REA, Sterling, LOT ect I’m sure I’m missing a few buy these are the first that come to mind.
He may ship promptly, but not sure I would include him on a list of good guys in the AH business since all the ones you listed actually respond to questions in a timely manner. That's a big part of running an AH since it helps the consigner get better prices since bidders are more likely to bid more on a card if they have their questions about it answered.
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  #6  
Old 12-28-2021, 05:11 PM
parkplace33 parkplace33 is offline
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Customer service is severely lacking.
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  #7  
Old 12-28-2021, 06:24 PM
jayshum jayshum is offline
Jay Shumsky
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Originally Posted by parkplace33 View Post
Customer service is severely lacking.
Just curious what happened. Did you try to contact and get no response like others (myself included) posted or something else?
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  #8  
Old 12-28-2021, 06:37 PM
Johnny630 Johnny630 is offline
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Sadly I had to give up :-( . Last Tuesday I emailed, texted, called, sent a message through the website and email along with a phone call with no answer, call back, or email response back, nothing. I’m working on a high grade 1965 Topps Set and was trying to obtain a back scan to the card I was interested in bidding on for my set. I even followed up a second time via email requesting a picture of the back scan.....sadly still nothing. I’ve spent thousands of dollars with this AH over the past few years, it’s sad but I’ve learned my lesson. Never again.
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  #9  
Old 12-28-2021, 06:45 PM
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Peter_Spaeth Peter_Spaeth is offline
Peter Spaeth
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Quote:
Originally Posted by Johnny630 View Post
Sadly I had to give up :-( . Last Tuesday I emailed, texted, called, sent a message through the website and email along with a phone call with no answer, call back, or email response back, nothing. I’m working on a high grade 1965 Topps Set and was trying to obtain a back scan to the card I was interested in bidding on for my set. I even followed up a second time via email requesting a picture of the back scan.....sadly still nothing. I’ve spent thousands of dollars with this AH over the past few years, it’s sad but I’ve learned my lesson. Never again.
As I've said before, leave a message that you have 500K of cards you're looking to consign.
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  #10  
Old 12-29-2021, 09:42 AM
parkplace33 parkplace33 is offline
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Quote:
Originally Posted by jayshum View Post
Just curious what happened. Did you try to contact and get no response like others (myself included) posted or something else?
Prior experiences. I will leave it at that.
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