Proper action for a stolen package from a Buy/Sell/Trade transaction

[jayshum]

I have shipped several packages lately that have taken around 2 weeks for delivery, but so far, there haven't been any that have not been updated in more than a week which at least gave hope that they would eventually be delivered (a few are still out there so hopefully they will be as well). I appreciate the patience of the buyers with whom I have been in contact several times to let them know what the tracking is showing.

For the OP, there has been no update in a month now, and he was told by someone at the post office that the package was likely stolen along with some others. Of course, the seller was told it wasn't stolen so with everything going on with USPS right now, who knows what really happened.

As many others have said, this is what insurance is for. It protects the seller in case something happens in transit. You can get into semantics about if the the seller is responsible just for shipping or for actual delivery, but if I buy something from any company and my purchase is being shipped through the mail, if I never receive it, I will be calling them and expecting a refund as I'm sure everyone on this board would do. I don't see why the expectation would be any different when buying from a private individual unless it was specifically discussed as part of the purchase. If insurance was offered but turned down and the buyer was told they should then not expect a refund if something happened in shipping, that would clearly be different, but it doesn't sound like that is the case here.

[RL]

shipping is slow....priority package sent 120 miles away

December 26, 2020, 12:25 pm
Delivered, Front Door/Porch
FRANKLIN, MI 48025
Your item was delivered at the front door or porch at 12:25 pm on December 26, 2020 in FRANKLIN, MI 48025.
December 26, 2020, 6:41 am
Out for Delivery
FRANKLIN, MI 48025
December 26, 2020, 6:30 am
Arrived at Post Office
SOUTHFIELD, MI 48037
December 26, 2020, 4:47 am
Departed USPS Regional Facility
DETROIT MI NETWORK DISTRIBUTION CENTER
December 25, 2020, 7:23 pm
Arrived at USPS Regional Facility
DETROIT MI NETWORK DISTRIBUTION CENTER
December 3, 2020
In Transit to Next Facility
November 29, 2020, 1:28 am
Arrived at USPS Regional Origin Facility
GRAND RAPIDS MI DISTRIBUTION CENTER ANNEX
November 28, 2020, 11:00 am
USPS picked up item
WEIDMAN, MI 48893
November 28, 2020, 12:50 am
Shipping Label Created, USPS Awaiting Item
WEIDMAN, MI 48893