Goldin Auctions - OUTSTANDING Customer Service

[rats60]

When I consigned with REA, I got paid the day after the auction closed.

[Snapolit1]

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

If getting money quickly is a top priority, I know some places advertise that they give cash advances. Has anyone used this? Wondering what kind of vig they charge for that. Maybe varies on a case by case basis.

[scooter729]

I have heard nice things about Goldin's customer service, so good to hear another positive.

I just wish they didn't send so many frickin' emails every day when they have an auction running! Seriously - it's like 10 a day!

[BRoberts]

Originally Posted by Snapolit1

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

My experiences over the years have been the exact opposite of this.

[Snapolit1]

Originally Posted by BRoberts

My experiences over the years have been the exact opposite of this.

REA, which I have yet to consign to, is reportedly amazingly quick

I'd say the places I've consigned to have all been about 20 days, give or take a few days. Which never struck me as unreasonable.

[Shoeless Moe]

Originally Posted by Snapolit1

REA, which I have yet to consign to, is reportedly amazingly quick

I'd say the places I've consigned to have all been about 20 days, give or take a few days. Which never struck me as unreasonable.

20 days??? Who? Other the REA & Goldin, I find that hard to believe, unless of course someone I have not consigned to.

I consigned to Huggins that ended on 10/22 and have yet to hear a word, though the winner of one of my items has had it up on Ebay for almost 3 weeks now. I'll hold out judgement on Huggins as in the past they have been at about 30 days. I'll amend this post once that check comes, but no word on it.

I don't mind all the Goldin emails, at least they keep you informed. Easy to hit delete.

Huggins, LOTG, and SCP have been at about 30.

RMY from what I recall was 30-45.

Heritage is over 45 days, but they tell you that up front though, so that is the auction house for the patient.

[sb1]

While I might be small potatoes....

I paid everyone for the recent auction on the 16th day after the auction OR before, for several. Same as all the rest of my auctions, checks are mailed on the 2nd Monday following the auction or before. There really are other options out there.

Scott

Brockelman Auctions

[Shoeless Moe]

Originally Posted by sb1

While I might be small potatoes....

I paid everyone for the recent auction on the 16th day after the auction OR before, for several. Same as all the rest of my auctions, checks are mailed on the 2nd Monday following the auction or before. There really are other options out there.

Scott

Brockelman Auctions

Good to know, and Nice Job. You are right there are several auction houses to choose from, that's why Customer Service, I feel, can make one stand out over others. Quick to respond to ALL emails, not just if you have a great item in the early stages of the consigning process, but at all times, whether consigning or if just inquiring on an item in their auction. Having multiple images of an item, rather then having to email them because there is only one (ahhhh choooooo Hunt).

Lots of ways to provide great Customer Service.

[Aquarian Sports Cards]

Originally Posted by Shoeless Moe

20 days??? Who? Other the REA & Goldin, I find that hard to believe, unless of course someone I have not consigned to.

I consigned to Huggins that ended on 10/22 and have yet to hear a word, though the winner of one of my items has had it up on Ebay for almost 3 weeks now. I'll hold out judgement on Huggins as in the past they have been at about 30 days. I'll amend this post once that check comes, but no word on it.

I don't mind all the Goldin emails, at least they keep you informed. Easy to hit delete.

Huggins, LOTG, and SCP have been at about 30.

RMY from what I recall was 30-45.

Heritage is over 45 days, but they tell you that up front though, so that is the auction house for the patient.

We pay within 14 Business days. Also we don't do cash advances often as we don't have the war chest of some companies, but they are interest and fee free when we do them.

[Shoeless Moe]

Got my REA consignment check in less the 2 weeks after the auction ended. DAMN!

Huggins & Scott took a month and a half.

Again, if you are patient Heritage & Huggins are fine.

But Goldin & REA are so efficient, and their customer service is OUTSTANDING, it's impressive!

[Exhibitman]

Originally Posted by Snapolit1

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

If getting money quickly is a top priority, I know some places advertise that they give cash advances. Has anyone used this? Wondering what kind of vig they charge for that. Maybe varies on a case by case basis.

I've seen the cash advance agreement for one major AH and the interest rate is pretty high. Not an attractive rate if you have decent credit.

[oldjudge]

Originally Posted by rats60

When I consigned with REA, I got paid the day after the auction closed.

You must not be one of their best customers. I got paid the day before it closed.