Auction Problem

[Bugsy]

Originally Posted by perezfan

That is just unacceptable....

The disclosure in their description does not even come close to addressing the magnitude of that tear. And in looking at the Ticket on their website, even under extreme magnification, you cannot see any tear in the upper-right quadrant.

I would threaten legal recourse if they really think that they properly disclosed this condition issue. Especially given what you paid.

Hate to say it, but I had a feeling they would make this challenging.

Best of luck!

It's bad enough that their photos are terribly low-res to being with. With that response, it's almost like they're insinuating that it's your fault for bidding on the lot.

[Exhibitman]

Out them.

[ballparks]

Originally Posted by Exhibitman

Out them.

I am very much hoping that later this week I can give a 'they dealt with this well in the end' type of post. I'm trying to be as calm and reasonable about this as I can and trying to glean from the advanced collecting community what people think is fair as I approach them. I really think that they should take back the item that is damaged for a fair percentage of the final auction value (with BP of course).

[buymycards]

Originally Posted by Exhibitman

Out them.

There is a Hunt sticker on the topload. Look at the photo in the original post.

[buymycards]

Looking at the scans on the auction site, there isn't a hint of that tear on the right side of the ticket. I can see a crease on the left side, and I see the pinhole, but the tear is not visible.

https://www.huntauctions.com/live/im...t_qual=&closed

[Joe Hunter]

The rip probably lowers the value of the ticket by at least 30-40%, so that is what I would ask for in terms of a reasonable settlement, that is if you want to keep it at all. I would agree with Perezfan that $800-1000 refund is not out of line.

[111gecko]

Wondering if the crease on the left side (1919) was considered torn and the slice on the right was a "woops" during packing/shipping. Absolutely no way that was there in the original listing..If it was; that is some of the finest photography work in history.
Please keep us updated as to the response.

[Shoeless Moe]

To Hunts defense they use a Polaroid camera, so it doesn't give the best pictures.

Perhaps they shook the picture too hard after it came through the camera.

[ballparks]

Originally Posted by 111gecko

Wondering if the crease on the left side (1919) was considered torn and the slice on the right was a "woops" during packing/shipping. Absolutely no way that was there in the original listing..If it was; that is some of the finest photography work in history.
Please keep us updated as to the response.

This is what I thought based on the description and when I received the item. No way that it was there before the photo was taken. As you can see in the holder, it is in a second sleeve within the top loader, so I believe it was an oops. I didn't see anything else of concern on the photo and thought that the tear at the crueaseline would be where it was torn at the gate.

[ballparks]

So, an update:

I spoke with their Customer Service Rep and the Head of the auction house wants to have a discussion next week. They are swamped with an upcoming auction and were very sincerely apologetic for the delay. The woman I chatted with was very friendly and seemingly responsive, so I will keep fingers crossed they indeed want to make it better.

I think (and realllllly hope) this will get resolved and I will update the group either way. I appreciate everyone's thoughts as to what is fair as although I have been in the hobby for the past 30+ years, I have not had something like this with an item that expensive and significant.

Cheers!