Auction Problem

[111gecko]

Wondering if the crease on the left side (1919) was considered torn and the slice on the right was a "woops" during packing/shipping. Absolutely no way that was there in the original listing..If it was; that is some of the finest photography work in history.
Please keep us updated as to the response.

[Shoeless Moe]

To Hunts defense they use a Polaroid camera, so it doesn't give the best pictures.

Perhaps they shook the picture too hard after it came through the camera.

[ballparks]

Originally Posted by 111gecko

Wondering if the crease on the left side (1919) was considered torn and the slice on the right was a "woops" during packing/shipping. Absolutely no way that was there in the original listing..If it was; that is some of the finest photography work in history.
Please keep us updated as to the response.

This is what I thought based on the description and when I received the item. No way that it was there before the photo was taken. As you can see in the holder, it is in a second sleeve within the top loader, so I believe it was an oops. I didn't see anything else of concern on the photo and thought that the tear at the crueaseline would be where it was torn at the gate.

[ballparks]

So, an update:

I spoke with their Customer Service Rep and the Head of the auction house wants to have a discussion next week. They are swamped with an upcoming auction and were very sincerely apologetic for the delay. The woman I chatted with was very friendly and seemingly responsive, so I will keep fingers crossed they indeed want to make it better.

I think (and realllllly hope) this will get resolved and I will update the group either way. I appreciate everyone's thoughts as to what is fair as although I have been in the hobby for the past 30+ years, I have not had something like this with an item that expensive and significant.

Cheers!

[perezfan]

Originally Posted by ballparks

So, an update:

I spoke with their Customer Service Rep and the Head of the auction house wants to have a discussion next week. They are swamped with an upcoming auction and were very sincerely apologetic for the delay. The woman I chatted with was very friendly and seemingly responsive, so I will keep fingers crossed they indeed want to make it better.

I think (and realllllly hope) this will get resolved and I will update the group either way. I appreciate everyone's thoughts as to what is fair as although I have been in the hobby for the past 30+ years, I have not had something like this with an item that expensive and significant.

Cheers!

It's good that you (and they) are keeping it cordial. It would be tough for me to contain myself, but sounds like you have better self-restraint. What's the saying about "you'll attract more flies with honey" or something to that effect?

Anyway, please do keep us posted. The way in which they respond will go a long way towards keeping our trust and faith in them as a respected auction house (despite the 1990s website and Polaroid photos!)

Thanks for the update!

[buymycards]

Update?

[ballparks]

Originally Posted by buymycards

Update?

Having a scheduled discussion with them. Will update afterwards. Hopeful!!!

[Shoeless Moe]

Originally Posted by ballparks

Having a scheduled discussion with them. Will update afterwards. Hopeful!!!

When is it scheduled for?


As in date and time, and medium

I want details dammit!!