Hertiage Auction :(

[renoch01]

Originally Posted by pokerplyr80

Couldn't you just use the return label and add it to your outgoing mail at work? Or have FedEx pick it up there?

I just got the label but that is a good question I will see if they can pick up after 1900 if so that will work I just figured I would have to go in to send it because I don't want to leave it outside.

[pokerplyr80]

I get the instinct to fight them since they're holding your order hostage for their mistake. But as someone else mentioned another collector is having his order delayed as well.

Assuming you work in a hospital or medical office from your comment FedEx is probably in the building or area daily. Shouldn't be too hard to handle at work, especially if you can just leave it in the mail room.

[renoch01]

Originally Posted by pokerplyr80

I get the instinct to fight them since they're holding your order hostage for their mistake. But as someone else mentioned another collector is having his order delayed as well.

Assuming you work in a hospital or medical office from your comment FedEx is probably in the building or area daily. Shouldn't be too hard to handle at work, especially if you can just leave it in the mail room.

Yes but no mail room but if I can call for a pickup it can be done.....the huge deal is the demand from them when things are not easy right now just with work and that does take into the personal life having to deal with my sibling and handling his estate.....they could have done a hand exchange and been done with it as far as the other collector why would they say 3 business days later that we are going to invoice you for it???? was there really a buyer or are they like pwcc shilling

[wondo]

Originally Posted by renoch01

Yes but no mail room but if I can call for a pickup it can be done.....the huge deal is the demand from them when things are not easy right now just with work and that does take into the personal life having to deal with my sibling and handling his estate.....they could have done a hand exchange and been done with it as far as the other collector why would they say 3 business days later that we are going to invoice you for it???? was there really a buyer or are they like pwcc shilling

Whoa.....................let's switch to decaf!

I totally sympathize with your plight and based on your description, their handling of this screw up was less than diplomatic. Take 15 minutes, slap the label on the box and get it to the mail facility. Yes, they messed up and it shouldn't be your problem, but you are in the middle of it. Get it off your plate; you have a lot of other, more important stuff going on than worrying and posting about it..

[packs]

I can definitely understand the frustration of not only not getting what you paid for, and essentially paying money to run an errand for somebody else.

I had a similar thing happen to me with Amazon. I bought one thing, was shipped another, and was told I would not be refunded or sent what I ordered until I returned the item I received by mistake. I don't have a car and I don't have local UPS pick up either. I also don't have a printer at home. This all made for a very annoying errand that I had to run for no reason other than someone else made a mistake.

[renoch01]

Just received this email from Heritage with an attached invoice so this tells me they never sold this item just ran it up lol......


Dear Mr. Enochs,



It was a pleasure speaking with you today. Per our discussion, we have placed lot #45126 on your account. Please see the attached invoice.



If we receive the item back in our office by Friday, 7/26, we will be happy to cancel he invoice.

[Aquarian Sports Cards]

That is the risk you run with an auction house that reserves the right to bid on their auction lots. As long as they don't know what others are bidding there's nothing illegal about it.

[pokerplyr80]

Originally Posted by renoch01

Just received this email from Heritage with an attached invoice so this tells me they never sold this item just ran it up lol......


Dear Mr. Enochs,



It was a pleasure speaking with you today. Per our discussion, we have placed lot #45126 on your account. Please see the attached invoice.



If we receive the item back in our office by Friday, 7/26, we will be happy to cancel he invoice.

I would not assume that, although it may be true. They're probably just trying to pressure you to return it promptly. Perhaps so they can forward it on to the actual buyer.