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  #1  
Old 07-17-2019, 12:16 PM
HasselhoffsCheeseburger's Avatar
HasselhoffsCheeseburger HasselhoffsCheeseburger is offline
Arthur R!ch
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I'll try to make this as short as possible.

I purchased a card that was described as "having dust in the flip." I contacted the seller and told him I would be sending it in to be reholdered and if there was any funny business I would be returning the card. Seller said no problem. I sent the card in on a reholder submission.

PSA came back at me and said water had gotten in the slab, what did they want me to do? I explained the situation and said I'd just want it back so I could return it. They came back and said the slab had been tampered with and they could not return it as-is. It was no longer a PSA 10 and they wouldn't allow their brand to be shown in such a manner. We agreed that it would stay in its original slab but they would deface it. They drilled a hole through the flip portion of the slab and carved an 'X' in the card portion of it.

Of course, the seller refused the return and I had to go through Paypal. PSA was very helpful and wrote out a letter on their stationary explaining the situation and I got my refund.

It's my understanding that damage to a slab outside of the card area will get an easy reholder. Damage to the card portion of the slab will get a review and POSSIBLY a regrade if deemed necessary. From what I understand, regrades are rare.

Arthur
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Old 07-17-2019, 04:53 PM
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CuriousGeorge CuriousGeorge is offline
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Quote:
Originally Posted by HasselhoffsCheeseburger View Post

PSA came back at me and said water had gotten in the slab....It was no longer a PSA 10 and they wouldn't allow their brand to be shown in such a manner.

Arthur
That has to be the line of the century from PSA. So alterations, trimming, coloring, etc is ok and they have no problem allowing their brand to be shown in such a manner, but a little agua hits the slab and they bring out the drill to take it out of circulation. This is some hobby.
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