ebay question for sellers

[D. Bergin]

A lot of "In-Transit" packages have been disappearing off the face of the earth the last couple months or so, only to eventually show up a couple weeks later. I've even noticed a couple "Out For Deliveries", just go missing for awhile, and then end up delivered days later, or breathe a sigh when I get a "thank you for the package" from the customer, while the tracking is still showing it in no-mans land for some reason.

Wish I could give you a better answer then, just do what you think is best.

[bnorth]

I have had this happen several times. I let the buyer decide when they have waited long enough and give a refund. Then weeks or months later when it does show up I have never had a problem with the buyer then paying for the card.

[Republicaninmass]

Card from 1/4 from CA, bounced around and still in transit from 1/10 in NJ here to NY. Meanwhile, priority package get to Hawaii in 2 days

[chalupacollects]

You can also go to PO and have them track at counter. They seem to be able to get more detail on where it may be...

[savedfrommyspokes]

Depending on the buyer's patience, 2.5-3.5 weeks is a reasonable time frame to wait . Most of the time, the misplaced package I have had end up arriving within this time span. At least twice after the mailing showed up months later, I received a note from the buyer offering to send another payment. For $30 if it has not arrived not and the buyer has no patience, I would refund.

[tonyo]

Originally Posted by chalupacollects

You can also go to PO and have them track at counter. They seem to be able to get more detail on where it may be...

Thanks Tim,
Hadn't thought of that but I may give it a shot in a few days....

Originally Posted by savedfrommyspokes

Depending on the buyer's patience, 2.5-3.5 weeks is a reasonable time frame to wait . Most of the time, the misplaced package I have had end up arriving within this time span. At least twice after the mailing showed up months later, I received a note from the buyer offering to send another payment. For $30 if it has not arrived not and the buyer has no patience, I would refund.

He wasn't patient..... last thursday I sent him another message to ask if he'd mind waiting till Jan 31, then I'll send a refund if it hasn't arrived.

He didn't even respond.. went straight to eBay within an hour asking to resolve the case. Within 2 hours they had refunded his money.

Oh Well, I was perfectly willing to refund if he didn't receive the card, just wish he'd been more human..... even a response of "I think I've given enough time. Please refund. If it shows up I'll pay you back at that time" would've been okay with me.

no problem there are a lot of different personalities in the world.

[savedfrommyspokes]

Originally Posted by tonyo

no problem there are a lot of different personalities in the world.

That is the truth...... and it looks like with ebay they have less patience than buyers with slow shipments. If this package does show up as delivered to the seller within 30 days of the original payment date, I would contact ebay and see if they will provide you some sort of a credit for their haste to write this shipment off.