ebay question for sellers

[tonyo]

Originally Posted by chalupacollects

You can also go to PO and have them track at counter. They seem to be able to get more detail on where it may be...

Thanks Tim,
Hadn't thought of that but I may give it a shot in a few days....

Originally Posted by savedfrommyspokes

Depending on the buyer's patience, 2.5-3.5 weeks is a reasonable time frame to wait . Most of the time, the misplaced package I have had end up arriving within this time span. At least twice after the mailing showed up months later, I received a note from the buyer offering to send another payment. For $30 if it has not arrived not and the buyer has no patience, I would refund.

He wasn't patient..... last thursday I sent him another message to ask if he'd mind waiting till Jan 31, then I'll send a refund if it hasn't arrived.

He didn't even respond.. went straight to eBay within an hour asking to resolve the case. Within 2 hours they had refunded his money.

Oh Well, I was perfectly willing to refund if he didn't receive the card, just wish he'd been more human..... even a response of "I think I've given enough time. Please refund. If it shows up I'll pay you back at that time" would've been okay with me.

no problem there are a lot of different personalities in the world.

[savedfrommyspokes]

Originally Posted by tonyo

no problem there are a lot of different personalities in the world.

That is the truth...... and it looks like with ebay they have less patience than buyers with slow shipments. If this package does show up as delivered to the seller within 30 days of the original payment date, I would contact ebay and see if they will provide you some sort of a credit for their haste to write this shipment off.

[tonyo]

Originally Posted by savedfrommyspokes

That is the truth...... and it looks like with ebay they have less patience than buyers with slow shipments. If this package does show up as delivered to the seller within 30 days of the original payment date, I would contact ebay and see if they will provide you some sort of a credit for their haste to write this shipment off.

I'm planning to contact eBay to find out why they didn't credit my final value fee like they said they would.

Gonna wait till the 30 day mark first tho!

Hopefully the package will surface, be delivered, paid for (again), and my faith in karma and humanity will be restored!

**commences holding breath**

[Fuddjcal]

The problem is that you are grouped in with mental midgets and an e-bay return system that allows sellers to mark NO REFUNDS on their listings. You have to wait 10 days minimum after to even open an effin case. then if you call, you get the pleasure of speaking with a nimrod in the Philippines, where requests and good sense go to die.

e-bay's return policy is a complete joke and when i used to get tripped up by sellers, i would ram it right back down their throats with ANY problem PERIOD . Especially when they mark no returns. Even if it took me a month to get my $$$ back, which it usually does. Look at Amazon. Click a box and shove the crap back in the box and it's returned.

Only a licensed moron seller would have NO RETURNS. It is Insane over there. Don't take it personally, just complete jerk off sellers on e-bay and everyone knows it....followed close behind are the idiot buyers.

[Promethius88]

Originally Posted by Fuddjcal

The problem is that you are grouped in with mental midgets and an e-bay return system that allows sellers to mark NO REFUNDS on their listings. You have to wait 10 days minimum after to even open an effin case. then if you call, you get the pleasure of speaking with a nimrod in the Philippines, where requests and good sense go to die.

e-bay's return policy is a complete joke and when i used to get tripped up by sellers, i would ram it right back down their throats with ANY problem PERIOD . Especially when they mark no returns. Even if it took me a month to get my $$$ back, which it usually does. Look at Amazon. Click a box and shove the crap back in the box and it's returned.

Only a licensed moron seller would have NO RETURNS. It is Insane over there. Don't take it personally, just complete jerk off sellers on e-bay and everyone knows it....followed close behind are the idiot buyers.

But after all that, can you tell us how you really feel?? Lol, jk!

[tonyo]

Well, it took the package 16 days in transit to get from ATL to New Jersey,
but it made it to the next stop on 1/23. Delivered about 30 minutes ago.

I'll give the buyer a day or two to see if he contacts me to make payment again.

[bnorth]

Originally Posted by tonyo

Well, it took the package 16 days in transit to get from ATL to New Jersey,
but it made it to the next stop on 1/23. Delivered about 30 minutes ago.

I'll give the buyer a day or two to see if he contacts me to make payment again.

A little over 3 weeks, USPS is getting faster all the time.

Glad to see it arrived for you and the buyer. I can't blame the buyer for wanting the refund and hope that since it has now arrived they quickly pay you.

[WaxPackHero]

Originally Posted by tonyo

Well, it took the package 16 days in transit to get from ATL to New Jersey,
but it made it to the next stop on 1/23. Delivered about 30 minutes ago.

I'll give the buyer a day or two to see if he contacts me to make payment again.

If tracking shows delivered, you can call ebay to appeal their decision and you should be compensated. I had this exact situation happen over the holidays and ultimately got paid.

[Yastrzemski Sports]

Originally Posted by Fuddjcal

The problem is that you are grouped in with mental midgets and an e-bay return system that allows sellers to mark NO REFUNDS on their listings. You have to wait 10 days minimum after to even open an effin case. then if you call, you get the pleasure of speaking with a nimrod in the Philippines, where requests and good sense go to die.

e-bay's return policy is a complete joke and when i used to get tripped up by sellers, i would ram it right back down their throats with ANY problem PERIOD . Especially when they mark no returns. Even if it took me a month to get my $$$ back, which it usually does. Look at Amazon. Click a box and shove the crap back in the box and it's returned.

Only a licensed moron seller would have NO RETURNS. It is Insane over there. Don't take it personally, just complete jerk off sellers on e-bay and everyone knows it....followed close behind are the idiot buyers.

I am one of the licensed moron, jerk off, mental midget sellers who has no returns on some of the items that I sell. Those items can be easily filtered in an eBay search so you don’t even see the listings that don’t offer returns to help you avoid future problems.
The reason I have no returns on certain, mostly newer cards is that the prices can be extremely volatile. Take the case of Jeremy Lin a few years ago. He was one of the hottest stars in basketball and some of his cards were selling for thousands. Then in a couple of weeks they were virtually worthless. If you gamble on a card - you gamble. You don’t get to return it if you guess wrong. If the player does well and the value goes higher - buyers are not going to try to return it.
Online returns are expensive. They frequently leave the seller with a shipping bill one or both ways. A lot of times the back and forth shipping can cost more than the item itself. I had this last month when a buyer purchased some card holders and bought the wrong size. I clearly gave the measurements of the holders but he ordered the wrong item and “thought it would fit”. As a seller I have to protect myself from absorbing unnecessary costs through no fault of my own. By the way, postage rates just raised for all 3 major carriers.
I go out of my way to make sure a buyer is satisfied after the sale. I hsve had shipping delays before. Sometimes a couple of weeks. Usually that is a USPS issue and they are usually very good about finding the package and letting me know that it may be delayed for a few days. Those words help to put the buyers mind at ease. I have also had the buyer file and get a refund only to have the item show up later with no offer to pay. They get a free item and the seller gets the shaft. Constant communication will help, but not always.

[RedsFan1941]

Originally Posted by Yastrzemski Sports

I am one of the licensed moron, jerk off, mental midget sellers who has no returns on some of the items that I sell. Those items can be easily filtered in an eBay search so you don’t even see the listings that don’t offer returns to help you avoid future problems.
The reason I have no returns on certain, mostly newer cards is that the prices can be extremely volatile. Take the case of Jeremy Lin a few years ago. He was one of the hottest stars in basketball and some of his cards were selling for thousands. Then in a couple of weeks they were virtually worthless. If you gamble on a card - you gamble. You don’t get to return it if you guess wrong. If the player does well and the value goes higher - buyers are not going to try to return it.
Online returns are expensive. They frequently leave the seller with a shipping bill one or both ways. A lot of times the back and forth shipping can cost more than the item itself. I had this last month when a buyer purchased some card holders and bought the wrong size. I clearly gave the measurements of the holders but he ordered the wrong item and “thought it would fit”. As a seller I have to protect myself from absorbing unnecessary costs through no fault of my own. By the way, postage rates just raised for all 3 major carriers.
I go out of my way to make sure a buyer is satisfied after the sale. I hsve had shipping delays before. Sometimes a couple of weeks. Usually that is a USPS issue and they are usually very good about finding the package and letting me know that it may be delayed for a few days. Those words help to put the buyers mind at ease. I have also had the buyer file and get a refund only to have the item show up later with no offer to pay. They get a free item and the seller gets the shaft. Constant communication will help, but not always.

excellent points here

[Fuddjcal]

Originally Posted by RedsFan1941

excellent points here

I agree.