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Old 05-05-2018, 11:11 AM
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Peter_Spaeth Peter_Spaeth is offline
Peter Spaeth
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The menu tree options on Verizon are infinitely complex, and half the time you just end up with a busy signal and have to dial again. And unlike many menu trees you can't seem to bypass them by just repeating representative or customer service.

Oh and good luck trying to explain a nuanced computer problem to the people at the HP call center for whom English is at best a second language. "Could you please confirm that the computer is plugged in and turned on...."
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Last edited by Peter_Spaeth; 05-05-2018 at 11:14 AM.
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Old 05-07-2018, 09:12 AM
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Rick McQuillan
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Originally Posted by Peter_Spaeth View Post

Oh and good luck trying to explain a nuanced computer problem to the people at the HP call center for whom English is at best a second language. "Could you please confirm that the computer is plugged in and turned on...."
Hi Peter, back in the early 1980's I was a TV repairman. You would not believe how many times I was called to repair a TV and when I arrived at the house the only problem is that the TV was not plugged in. I know it is a PITA, but it is always best to start with the simple, most obvious problems.

Rick
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Old 05-07-2018, 09:15 AM
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Peter_Spaeth Peter_Spaeth is offline
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Originally Posted by buymycards View Post
Hi Peter, back in the early 1980's I was a TV repairman. You would not believe how many times I was called to repair a TV and when I arrived at the house the only problem is that the TV was not plugged in. I know it is a PITA, but it is always best to start with the simple, most obvious problems.

Rick
I hear ya, but when you spend (not counting hold time) 20 minutes talking to someone speaking robotically before you can even begin to explain your problem, it's beyond frustrating.
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Stuff trumps all.
The flip is the commoodity.
Animal Farm grading.
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