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  #1  
Old 04-25-2018, 02:42 PM
CrackaJackKid CrackaJackKid is offline
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Default Question..

Do they not notify the buyer when the order is shipped? This is my first purchase through them. Paid for it Saturday morning and haven’t heard a word since...figured paying over $17 shipping on a item valued at less than $300 I would had some sort of notification by now.....
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  #2  
Old 04-25-2018, 03:49 PM
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Buythatcard Buythatcard is offline
Howard Chernick
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Quote:
Originally Posted by CrackaJackKid View Post
Do they not notify the buyer when the order is shipped? This is my first purchase through them. Paid for it Saturday morning and haven’t heard a word since...figured paying over $17 shipping on a item valued at less than $300 I would had some sort of notification by now.....
I have participated in many Heritage auctions. They have always notified me when the items have been shipped. I usually pay the day after an auction ends. They have shipped the very next day and have also waited almost 2 weeks to ship.
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  #3  
Old 04-25-2018, 04:21 PM
Republicaninmass Republicaninmass is offline
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Just notified
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  #4  
Old 04-25-2018, 08:02 PM
Rich Falvo Rich Falvo is offline
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I've gotten items from two recent weekly auctions. Both times I paid on Monday, received shipping notice Wednesday, and got the items Friday or Saturday.
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  #5  
Old 04-25-2018, 08:06 PM
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ullmandds ullmandds is offline
pete ullman
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Received email notification today my winnings were shipped
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  #6  
Old 04-27-2018, 04:30 PM
Yoda Yoda is offline
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I may, just may, retire from Heritage auctions. First, I find their people among the most knowledgeable in the business, most of those on the prewar card stuff I at least have a passing relationship with and are most congenial. And their offerings are just about the best in the business. But, and it is a big but, I don't think I can afford to play anymore. It isn't so much what I pay for the item(s) won or the vig, that's their bread and butter, it is the sales tax of 6.5% for Florida, the shipping I won't comment on except, as their packages are so carefully wrapped, I'm sure it is more handling than shipping cost, But
today I went to pay them at just about the same time my cards from the last auction arrived (great marketing strategy or what? Makes you feel like a special customer) and found out a new cost add-on, using a credit/debit card will be another 3% and no Ebay. For the cards and memorabilia I seek, it just might add up to be too much.
REA, on the other hand, where many of us are players, has auction terms much more too my liking.
I don't understand why a big successful AH like Heritage can't eat the 3% for those long term customers like myself and other Net 54'ers that small of an amount when looking at the entire transaction.
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  #7  
Old 04-27-2018, 04:48 PM
robertsmithnocure robertsmithnocure is offline
R0b Sm!th
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Quote:
Originally Posted by Yoda View Post
I may, just may, retire from Heritage auctions. First, I find their people among the most knowledgeable in the business, most of those on the prewar card stuff I at least have a passing relationship with and are most congenial. And their offerings are just about the best in the business. But, and it is a big but, I don't think I can afford to play anymore. It isn't so much what I pay for the item(s) won or the vig, that's their bread and butter, it is the sales tax of 6.5% for Florida, the shipping I won't comment on except, as their packages are so carefully wrapped, I'm sure it is more handling than shipping cost, But
today I went to pay them at just about the same time my cards from the last auction arrived (great marketing strategy or what? Makes you feel like a special customer) and found out a new cost add-on, using a credit/debit card will be another 3% and no Ebay. For the cards and memorabilia I seek, it just might add up to be too much.
REA, on the other hand, where many of us are players, has auction terms much more too my liking.
I don't understand why a big successful AH like Heritage can't eat the 3% for those long term customers like myself and other Net 54'ers that small of an amount when looking at the entire transaction.
I understand your frustration, but I am not really following what exactly you are complaining about. Is it the 3% that you are being charged for using a credit card? If so, do any of the other large auction houses allow you to use one without a fee?
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  #8  
Old 04-28-2018, 01:08 AM
bensie bensie is offline
Ben Silva
Ben Sil.va
 
Join Date: Dec 2017
Location: Phoenix
Posts: 115
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Quote:
Originally Posted by Yoda View Post
I may, just may, retire from Heritage auctions. First, I find their people among the most knowledgeable in the business, most of those on the prewar card stuff I at least have a passing relationship with and are most congenial. And their offerings are just about the best in the business. But, and it is a big but, I don't think I can afford to play anymore. It isn't so much what I pay for the item(s) won or the vig, that's their bread and butter, it is the sales tax of 6.5% for Florida, the shipping I won't comment on except, as their packages are so carefully wrapped, I'm sure it is more handling than shipping cost, But
today I went to pay them at just about the same time my cards from the last auction arrived (great marketing strategy or what? Makes you feel like a special customer) and found out a new cost add-on, using a credit/debit card will be another 3% and no Ebay. For the cards and memorabilia I seek, it just might add up to be too much.
REA, on the other hand, where many of us are players, has auction terms much more too my liking.
I don't understand why a big successful AH like Heritage can't eat the 3% for those long term customers like myself and other Net 54'ers that small of an amount when looking at the entire transaction.
I don't get it, why don't you just pay by eCheck? I get a 1% discount for paying that way.
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