Are all Ebay Shoppers Stupid??

[Leon]

Originally Posted by bnorth

It is not just eBay. I purchased 2 items from a seller on here from 2 different listings. They charged me the shipping from both listings even thought they sent the items to me in the same package. Price was still cheap enough I just paid it.

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

[bnorth]

Originally Posted by Leon

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

In my case I believe it was an honest mistake. I bought from the seller before this happened and have since.

The seller lists a lot of stuff on here. In one listing the items had prices including shipping. The other listing had items priced before shipping. My guess is he just looked at the prices added them together then added shipping. Like they say sometimes BLEEP happens.

Both items had great prices so I just paid what he asked and I am sure we are both happy.

[D. Bergin]

The ultimate answer from both a buyer and a seller standpoint is that Ebay's Shopping Cart software is not intuitive, has a million glitches (just like the rest of Ebay), and can appear different depending on what browser you are using, what app you are using, what listing software you are using, etc., etc., etc..

Instead of simplifying what works, Ebay just pumps out 8 more pages of rules to complicate things and squeeze us just a little bit more, two or three times a year.

Instead of streamlining, Ebay's engineers just build on top of what's already there, so there's more chances of things glitching and not as much of a chance to un-knot the clumsy power cord they've created.

Somebody was on the right track. Ebay doesn't care. As a matter of fact, they prefer it that way. Every time a seller has to refund shipping costs to a buyer because of a shopping cart issue, or because they didn't get a chance to combine before payment was made, Ebay keeps their chunk of the Shipping fee. You get the Paypal portion back, but unless you want to waste an hour or more of your life on the phone with Ebay to correct the situation, you're never going to see that 10% cut back.

[cardinalcollector]

Originally Posted by D. Bergin

The ultimate answer from both a buyer and a seller standpoint is that Ebay's Shopping Cart software is not intuitive, has a million glitches (just like the rest of Ebay), and can appear different depending on what browser you are using, what app you are using, what listing software you are using, etc., etc., etc..

Instead of simplifying what works, Ebay just pumps out 8 more pages of rules to complicate things and squeeze us just a little bit more, two or three times a year.

Instead of streamlining, Ebay's engineers just build on top of what's already there, so there's more chances of things glitching and not as much of a chance to un-knot the clumsy power cord they've created.

Somebody was on the right track. Ebay doesn't care. As a matter of fact, they prefer it that way. Every time a seller has to refund shipping costs to a buyer because of a shopping cart issue, or because they didn't get a chance to combine before payment was made, Ebay keeps their chunk of the Shipping fee. You get the Paypal portion back, but unless you want to waste an hour or more of your life on the phone with Ebay to correct the situation, you're never going to see that 10% cut back.

Totally agree, on point 100%

[D. Bergin]

Ebay also mysteriously changes the defaults on sellers shipping settings on the regular, and they seller never knows whats going on until they start getting complaints and have to go uncheck settings they never set to begin with.

Just trying to find where these settings are, takes up an ungodly amount of your time.

[Exhibitman]

I must have mine set up pretty well because I haven't had these issues. The combined shipping works automatically. The only time it doesn't is when I have a buyer who wants more than one item and they close days apart. Those buyers sometimes jump the gun and pay for the closed items before they're done. If that happens and I can combine in one package I will and then will refund the extra cost.

Maybe the issue is with flat rate shipping with no automatic provision for additional items? I add an incremental cost for additional cards and it seems to work perfectly.

[Northviewcats]

You can refund a buyer for combining shipping through Paypal, but in order to get a refund for the fees eBay charges on shipping you have to call them up on the phone and request the refund.

I just had a buyer purchase 14 items from me and he paid immediately. I refunded him $34.00 in shipping fees to combine the order into one package through Paypal.

I then called eBay (waited in line for 10 minutes) and they refunded me $3.80. I asked if there was any other way to receive a refund and they said no, you have to call. I imagine most sellers don't bother and eBay pockets the loose change.

Hope this information helps.

Joe

[Buythatcard]

Originally Posted by Northviewcats

You can refund a buyer for combining shipping through Paypal, but in order to get a refund for the fees eBay charges on shipping you have to call them up on the phone and request the refund.

I just had a buyer purchase 14 items from me and he paid immediately. I refunded him $34.00 in shipping fees to combine the order into one package through Paypal.

I then called eBay (waited in line for 10 minutes) and they refunded me $3.80. I asked if there was any other way to receive a refund and they said no, you have to call. I imagine most sellers don't bother and eBay pockets the loose change.

Hope this information helps.

Joe

That is very disturbing. I never realized that eBay was keeping the loose change. I refund shipping costs to buyers several times a week whenever they pay for each item separately. Multiply that by all the other sellers who were not aware of that. eBay owes us some serious cash.