REA winning lots are here! QUICK!!

[barrysloate]

So I just got my winnings from REA earlier today, a lot of three baseball books. Two of them were beautiful but the third unfortunately had a couple of pages missing and a serious repair to the inside front cover. It was easy to miss, so I certainly could understand.

I emailed Brian Dwyer, told him the situation, and asked him to please get back to me at his convenience, there really was no hurry. I was satisfied with the lot so this was not the most important thing in his day.

Three minutes later he responded with a resolution which I gladly accepted! Now we all know what a good job Brian is doing at REA, but this was clearly above and beyond. He could have waited until Tuesday to respond and I would have been fine with it. Thanks again Brian, and here's the best compliment I can offer: you understand how to run a business.

[gnaz01]

Just a class act all around. I am glad I consign with them and pretty sure consignment payments are just (maybe not as fast as winnings ) right around the corner....

[keithsky]

The free shipping is awesome and a great way to get people to come back. At least with there 20% BP you can figure out what you want to spend and not some surprise when you get your invoice how the others gouge you sometimes on shipping cost. Heck with others you don't know if it's 10.00 or 30.00 shipping at least with REA you know what there's is. NOTHING!!!

[Snapolit1]

Originally Posted by keithsky

The free shipping is awesome and a great way to get people to come back. At least with there 20% BP you can figure out what you want to spend and not some surprise when you get your invoice how the others gouge you sometimes on shipping cost. Heck with others you don't know if it's 10.00 or 30.00 shipping at least with REA you know what there's is. NOTHING!!!

With Christies could be $240 for shipping. But they have stuff that make it worth it.

[gnaz01]

Originally Posted by Snapolit1

With Christies could be $240 for shipping. But they have stuff that make it worth it.

Yeah, because REA’s stuff was horrible.....

[ValKehl]

I feel slighted! The one measly card I won didn't arrive until today, 6 days after the auction ended! And then, it took me a half an hour to get it out of the box, because it was packed like it was gold being shipped to Ft. Knox!

But seriously, REA is truly the Gold Standard for customer service!!