EBay / PayPal Resolution question

[T206Collector]

Originally Posted by jfkheat

Did you open the package in front of a postal employee and/o video the opening? Hopefully Paypal will find in your favor.
James

I videoed the opening of the package. PayPal doesn't allow video to be uploaded so I had to take screen shots and upload those. But I do have that evidence, yes.

Originally Posted by T206Collector

I videoed the opening of the package. PayPal doesn't allow video to be uploaded so I had to take screen shots and upload those. But I do have that evidence, yes.

If that's not enough evidence I'm not sure what it would take to win a dispute.

[Aquarian Sports Cards]

Anyone else still think I was overreacting when I begged for the username?

Thanks again for sharing it!

[T206Collector]

My local PD was very helpful this afternoon. They took my statement and my documents and will create a "blotter" with it that they will let me have and which I can upload to PayPal. They also recommended sharing it with Mr. Sutterfield's local PD, particularly since he might already be known by them. Will pick up the blotter after Labor Day and call his PD after that.

Can you open anything through the US Postal service? Seem like this would fall under the umbrella of mail fraud as well

[T206Collector]

Just to close the loop on this:

I lost my appeal from PayPal, they closed the case and they released the funds to the perpetrator.

I called PayPal back, following the instructions here:

https://www.paypal.com/us/selfhelp/contact/call

I calmly explained that I was extremely upset, and I was contacting government authorities to open a criminal and civil investigation of PayPal and the eBay user. They reversed or cancelled the decision on appeal, and re-opened the case to give me a chance to upload police reports/complaints, etc.

I uploaded the police blotter from my local PD. I then filed a complaint with the USPS and FBI (Internet Crimes Complaint Center), and uploaded a copy of the submitted complaints. If you get in the same mess, you can click either of these links to get you started. It was very straightforward.

https://www.uspsoig.gov/form/file-online-complaint

https://www.ic3.gov/default.aspx

I also sent the complaints directly via email to the perpetrator. And every time something would happen from these government agencies and they would send me an update on my claims, I would forward those to the perpetrator as well. I kept it as professional and non-argumentative as possible. This was my email to the guy:

"I have filed formal complaints with the FBI Internet Crime Division, the USPS Office of Inspector General, and my local police department. Copies of the FBI and USPS claims are attached. I will send you the police department blotter under separate cover. Finally, I will be uploading copies of all of the complaints on PayPal's Dispute Resolution Center landing page, and I will be sharing with your local police department in Folsam, CA."

That was it. No threats. No anger.

Two things happened almost immediately after this:

(1) I got my first ever email from the perpetrator. He wrote, "your a phyco path dude" (his grammar and spelling, not mine) and told me he was told to destroy the card by ebay and would now instead send me the card back, which he miraculously did. I believe he did not follow what ebay (purportedly) instructed him to do because he knew it was the real deal all along!

(2) PayPal refunded my money!

I don't think it is fair for me to have my card and money, too; but I really don't know what to do here, because I cannot fathom sending the card back or giving this guy his money either. The perpetrator has not been in contact with me since his email a couple of weeks ago -- he has asked for neither money nor card (I wonder if PayPal let him keep the money, and PayPal paid me out of an insurance policy or something).

Moreover, the card may actually be part of a crime, so I do think I need to hold on to it now for some period of time in case the FBI, police, or USPS OIG come looking for it. After all, I have not, and do not plan to, withdraw any of my complaints.

So, for now, I hold on to both, and await further instructions. But, I hope this post will help others handle these matters if it happens to you.

[samosa4u]

Please post this guy's address on here so I can mail him some dog poop.

[D. Bergin]

Great! Wonderful outcome for you eventually. Too bad it took so much work, hassle and time to come to this resolution.

You creating this outline with instructions in this thread may help serve as a reference point for many other Net54 members to help combat this sort of behavior in the future, if that's any consolation.

I think a lot of people would have thrown their hands up in the air and quit out of frustration before you did. Which gave this guy license to keep on doing what he was doing.

I wouldn't send that dude anything back. Likely Paypal paid him off out of their coffers, and you sending the money back would give him a double payday. I'd hold on to the card for awhile in case Paypal or somebody else wants it for evidence or compensation for the claim, similar to what you already said.

[Buythatcard]

Originally Posted by Aquarian Sports Cards

Anyone else still think I was overreacting when I begged for the username?

Thanks again for sharing it!

I don't think you were overreacting. It just saved all of us Sellers the headache of dealing with another scammer. My blocked list has grown to 346. I have a database that has the userids and the reason they are blocked.

I love when someone eMails me and asks why they are blocked. I just look up their username and send them the reason. It's usually the last time I ever hear from them.

[bobbyw8469]

Originally Posted by Buythatcard

I don't think you were overreacting. It just saved all of us Sellers the headache of dealing with another scammer. My blocked list has grown to 346. I have a database that has the userids and the reason they are blocked.

I love when someone eMails me and asks why they are blocked. I just look up their username and send them the reason. It's usually the last time I ever hear from them.

I wish I had thought of that. I forget all the time why someone is blocked.