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  #1  
Old 03-11-2017, 05:47 PM
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Duluth Eskimo Duluth Eskimo is offline
Ja.son Hugh.es
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What many people seem to be missing is that what's right is right and what's wrong is wrong. No matter the time limit. I have bought and sold autographs along with other memorabilia for over 30 years and have never left someone hanging if an issue like this pops up. These issues come up and as a seller, you are representing something as authentic when it is sold. Even if I don't agree with what PSA or JSA say, I would still refund their money or make it right.

On a side note, and hopefully I am not speaking out of turn, at this same show Brent attended I was speaking with a friend and colleague in the autograph business. He informed me that he recently had an item fail authentication that was sold by Jim Stinson many many years ago, but still had the invoice that he kept with all of his personal collection. He contacted Jim and without hesitation, Jim issued him a full refund, fully explained the situation that led to how he picked up the item, and took responsibility for the situation. A highly commendable move on his part that I thought was worth sharing.

In the end, I think making the deal right is what's right. It will be hard given the words exchanged, but I think taking responsibility is the right thing to do.
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  #2  
Old 03-11-2017, 06:43 PM
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Quote:
Originally Posted by Duluth Eskimo View Post
In the end, I think making the deal right is what's right. It will be hard given the words exchanged, but I think taking responsibility is the right thing to do.
I think that this noble principle is at tension with the context, particularly the timing. This isn't the GAP taking a return from a customer years after selling a pair of pants without asking questions. This is two collectors making arms length trades, sales and purchases, with a lot of time passing. If the "right thing to do" for the seller is to issue a refund, the "right thing to do" for the buyer is not to ask for one in this case.
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  #3  
Old 03-11-2017, 07:29 PM
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This thread is actually interesting to read thru. I don't know why. Maybe because, sometimes you just gotta say WTF.
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  #4  
Old 03-11-2017, 08:03 PM
steve B steve B is offline
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Quote:
Originally Posted by Duluth Eskimo View Post
What many people seem to be missing is that what's right is right and what's wrong is wrong. No matter the time limit. I have bought and sold autographs along with other memorabilia for over 30 years and have never left someone hanging if an issue like this pops up. These issues come up and as a seller, you are representing something as authentic when it is sold. Even if I don't agree with what PSA or JSA say, I would still refund their money or make it right.

On a side note, and hopefully I am not speaking out of turn, at this same show Brent attended I was speaking with a friend and colleague in the autograph business. He informed me that he recently had an item fail authentication that was sold by Jim Stinson many many years ago, but still had the invoice that he kept with all of his personal collection. He contacted Jim and without hesitation, Jim issued him a full refund, fully explained the situation that led to how he picked up the item, and took responsibility for the situation. A highly commendable move on his part that I thought was worth sharing.

In the end, I think making the deal right is what's right. It will be hard given the words exchanged, but I think taking responsibility is the right thing to do.
That right there is how it should be.

The stamp and coin guy I've gone to since the mid 80's took back a coin that failed grading as "altered" I saw it, and yes, it was altered.
The whole thing was done very easily, both of them recalled the sale but not the actual price. Buyer thought it had been "about X" and the dealer thought that sounded about right. Return, refund, coin labeled fake and kept in a special spot.
Oh yeah, the time between sale and return 10 years+

There's a reason I still go there after 30 years.

Steve B
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  #5  
Old 03-13-2017, 12:56 PM
Cobra Kai Cobra Kai is offline
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Brent, have you heard anything else from Jason?
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  #6  
Old 03-13-2017, 12:58 PM
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Brent, have you heard anything else from Jason?

I have not.
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  #7  
Old 03-15-2017, 08:16 AM
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I have given a return and refund on a Dizzy Dean card after 2 yrs because the guy said he thought it was someone else on the card. . I take it on a case by case basis but usually will give a refund.
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  #8  
Old 03-15-2017, 11:27 AM
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Quote:
Originally Posted by Leon View Post
I have given a return and refund on a Dizzy Dean card after 2 yrs because the guy said he thought it was someone else on the card. . I take it on a case by case basis but usually will give a refund.
Whom did he think it was on the card?
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  #9  
Old 03-15-2017, 11:31 AM
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Quote:
Originally Posted by Sean View Post
Whom did he think it was on the card?
Actually, now that I recall, I believe it was Paul instead of Dizzy. But to take that long to figure out who it was, well, I just said ok because of the situation. It was someone I know and don't have a great rapport with. It was easier and better just to take it back.

it was like this card but not this one.. I guess he bought it thinking it was Dizzy...

http://www.ebay.com/itm/1934-Gold-Me...MAAOxyR7tTkRhB


ps.... back to the subject at hand....I don't know autographs so will bow out of it....
.
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Last edited by Leon; 03-15-2017 at 11:35 AM.
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  #10  
Old 03-16-2017, 02:41 AM
JEFFV96MASTERS JEFFV96MASTERS is offline
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Pardon me for using common sense but why is the questionable stuff still being discussed in 2017 ?? Shouldn't this have been handled by sending it out to be looked at by the experts years ago ( back in 2014 from those texts) and a decision rendered back then ? And a compromise worked out back then


Jeff

p.s. Stop using JSA please- its not a "reliable" resource for vintage autos

p.s.s . Steve B-- Mike and Pete can I ask ??
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  #11  
Old 03-16-2017, 10:46 AM
steve B steve B is offline
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Quote:
Originally Posted by JEFFV96MASTERS View Post

p.s.s . Steve B-- Mike and Pete can I ask ??
Of course you can ask.

I don't quite get the question though?
The stamp and coin guy I go to is Mark Processi who owns Alan stamp and coin in Woodbury, CT
The customer was some random guy I didn't know.

I got to see a lot of stuff since I hung out at the shop for hours at a time. Maybe 3-4 hours some days, at least a couple days a week. After a while he'd give me store credit for doing some work. Sorting stuff, stapling coins into the 2x2 holders, pricing stamps. that sort of stuff.

Steve B
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