Question For eBay Sellers

[braves_43]

Originally Posted by 1952boyntoncollector

when people say 'its just 30 or whatever dollar's then its not 'just' 30 dollars...if it was you would just send the money back since its so little, or the guy wouldnt complain because its so little..... its obviously not 'just' 30 dollars with the time and effort going on so i would back off that type of statement. and just acknowledge its a real issue you are concerned about.

did you purchase insurance on the cards or not..... i know i would not have because afterall its only 30 dollars

It is a real issue, which is why I came here for some advice and input. I only made the "it's just $30" comment to kind of elude to the fact that this was more about principle of the matter than the value of the transaction, that's all.

And no, I did not purchase insurance on the package. It was shipped first class with tracking only.

[1952boyntoncollector]

Originally Posted by braves_43

It is a real issue, which is why I came here for some advice and input. I only made the "it's just $30" comment to kind of elude to the fact that this was more about principle of the matter than the value of the transaction, that's all.

And no, I did not purchase insurance on the package. It was shipped first class with tracking only.

Right so i would say thats 'its just $30' but the matter is very important to me. If it was over $1.00 I do not think principal would matter. I just have seen a lot of fight back and forth when both sides say 'its just so an so dollars and i dont care' but their actions speak much louder than their words.

[braves_43]

Well, I am happy to report that the case has been closed and ruled in my favor. After getting no where with the buyer, I finally told him we were at an impasse and I was not refunding his money. I actually took it upon myself to escalate the dispute and have eBay Customer Service step in and make a decision. In less than an hour, they ruled in my favor thanks to the tracking information and released the funds in my PayPal account.

Thank you to everyone for their help!