More of the same from PWCC's customer service

Beastmode · #1 09-10-2016, 09:29 PM

Quote:

Originally Posted by Snapolit1

1. I think its amazing a sport card selling outfit can move 10,000 or more pieces out the door the next day, less than 12 hours sometimes, after an auction ends. I realize LL Bean and countless others do this everyday. As does Amazon. But I have had such crappy customer service from some mail order type outfits it's amazing. Postcards about delays, lousy packaging, phones that are never answered, etc. I'm guessing (could be way off) they have probably have 23-30 employees max. Must be some operation.

2. I am waiting on a few higher end auction house pieces -- good auctions houses I like a lot -- for like 17 or 19 or 23 or whatever days it is to get my items from them. Supernaturally slow in my mind. Maybe they should follow PWCC's lead and get some of the lead out if it's so simple.

3. You might be right that it's the norm on ebay. I'd say probably isn't the case, but close enough not to argue over.

+1 I agree. deserving of a post. My non-PWCC buying, which I'll admit is on the smaller side, has not been near par with PWCC.

Some of the comments in this thread stating it's pretty normal getting cards in 24 hours after payment are funny.

Peter_Spaeth · #2 09-10-2016, 09:35 PM

Who talked about getting cards within 24 hours? I stand by my statement that I have received many cards in the same time frame as from PWCC, from many different ebay sellers. Paid night 1, card shipped day 2, card received day 4. It's the norm for me.

Greg mentioned SHIPPING within 24 hours. I don't see how that is funny, it's entirely accurate.

botn · #3 09-10-2016, 10:43 PM

Quote:

Originally Posted by Beastmode

+1 I agree. deserving of a post. My non-PWCC buying, which I'll admit is on the smaller side, has not been near par with PWCC.

Some of the comments in this thread stating it's pretty normal getting cards in 24 hours after payment are funny.

Not nearly as funny as misreading what I wrote...several times.

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