Partially ripping a card opening the mail

[4815162342]

Originally Posted by Stonepony

What??? Contact seller , or EBay if necessary. Absolutely get refund. Card was inappropriately packaged and was damaged

+1 There's no excuse for this insanity, Pete!

[ibuysportsephemera]

That is insanity....can you let us know who the seller is please. Good luck trying to get a refund, I have a feeling though you might have a difficult time getting it.

Jeff

[gemmint77]

Demand a refund. What was the seller? So we can all stay far way. Good Luck

[Eric72]

What a breathtakingly irresponsible seller. Who ships an $880 card like that? I understand that some will say this is on the buyer. However, had the seller taken any reasonable amount of care when packaging the card, this would not have happened.

If it were me, I would demand a refund.

[midmo]

There's no reason a $20 card should be shipped without even a top loader let alone an $880 card. That's terrible. The only time I've had a damaged item due to bad packaging it was damaged in shipping and covered by insurance. This one is tough. Seems like some fault can be placed on both sides, but I lean towards the packaging should have been better. Good luck!

[conor912]

oooh. that's a tough one. you damaged the card directly due to the seller's inept pack job. i also lean towards Packs on this one. the seller is obligated to get the envelope in your hand undamaged, which they did. however, that is an unacceptable pack-job and nowhere near the industry standard.

edited to add: if you do file a claim, please let us know how it shakes out....i'd be curious to see how eBay rules on this one....they do tend to side with buyers more often than not.

[ALR-bishop]

Given the manner of shipping I am assuming there was no insurance. Even if there was I am guessing the shipper would say coverage would not apply due to fact damage occurred post delivery.

If seller says here is how I shipped it ( badly) but it got there undamaged. and was damaged by buyer in opening it, and buyer concurs but says damage was because of unexpected poor packing by seller, what would ebay likely do ?

I agree that manner of shipping was irresponsible, but not sure what ebay would do with these facts.

[packs]

I agree that the seller should have packed the card better and there's no excuse for crappy packing. But the fact is the card wasn't damaged regardless of the packing. The card was damaged by the buyer. If you're the seller, how do you get made whole too now that your card is ripped (packing issues aside)?

[4815162342]

Originally Posted by packs

I agree that the seller should have packed the card better and there's no excuse for crappy packing. But the fact is the card wasn't damaged regardless of the packing. The card was damaged by the buyer. If you're the seller, how do you get made whole too now that your card is ripped (packing issues aside)?

There is absolutely no way on earth that card didn't suffer any damage in transit, even before Pete finished the job.

[Mark17]

Originally Posted by packs

I agree that the seller should have packed the card better and there's no excuse for crappy packing. But the fact is the card wasn't damaged regardless of the packing. The card was damaged by the buyer. If you're the seller, how do you get made whole too now that your card is ripped (packing issues aside)?

I agree. The seller got it into your hands undamaged, from what you're telling us, so his responsibility, and that of the carrier, ends there. From that point forward, it's a matter of taking personal responsibility for not being more careful.

All cards I've received have had some sort of protection, but I am always very careful to make sure the card is nowhere near where I am opening the envelope. Same when I receive letters, and orders that may contain checks inside.

Just curious, did the lack of protection result in any other damage, like a crease or damage to the corners? I'm wondering if an expensive card shipped that way did in fact arrive completely undamaged. I'd still say you were responsible for the rip though...